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- Pickering, ON
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Salesforce business analyst Offres d'emploi - Pickering, ON
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TRIGO Global Quality SolutionsPickering, ot, CAN- Temps plein
- Quick Apply
TRIGO Global Quality Solutions has an immediate opening for a Business Systems Analyst in Pickering, ON.
This position is currently a hybrid position with a minimum of 2 days per week working onsite in the Pickering, ON office.
Candidates must be legally authorized to work in Canada and able to travel to the United States for business purposes without requiring employer sponsorship. Some travel to the United States will be necessary within this role.
OVERVIEW
The Business Systems Analyst is a pivotal role designed to bridge the gap between business operations and IT. This position is focused on identifying opportunities for process improvements, driving automation, and supporting various business units in implementing effective solutions. The individual in this role combines technical expertise with business acumen to lead small-scale projects, collaborate across departments, and foster a culture of innovation and efficiency within the organization.
Reports To
Director of Business Solutions, Americas
KEY RESPONSIBILITIES
- Define and document requirements : Analyze business needs to create detailed, accurate, and clear requirements that align with organizational goals.
- Map processes : Create detailed process maps to illustrate workflows, identify inefficiencies, and define improvement opportunities.
- Recommend Solutions : Match requirements to appropriate technologies, systems or other solutions, ensuring feasibility and effectiveness.
- Build relationships : Foster cross-departmental collaboration to uncover inefficiencies and identify automation opportunities.
- Develop small-scale solutions : Utilize tools like Python, PHP, and Power BI to implement targeted improvements.
- Collaborate on complex projects : Work with IT developers to design and execute advanced technical solutions.
- Lead projects : Independently manage small-scale initiatives to ensure timely and efficient delivery.
- Provide technical support : Offer ongoing assistance for existing business systems, ensuring reliability and effectiveness. Diagnose and resolve system issues to maintain optimal functionality and minimize disruptions.
- Ensure compliance : Maintain well-documented, ISO-compliant solutions that are user-friendly.
- Train and guide users : Develop comprehensive training materials and provide hands-on support for new systems.
- Extract and analyze data : Leverage databases to gather insights that inform decision-making.
QUALIFICATIONS
Experience & Education
VALUES & ATTITUDES
What We Offer :
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