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Job Description :
To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.
Duties & Responsibilities :
- Dispatch security personnel accordingly
- Liason with management, emergency services, police, fire, and ambulance, and staff
- Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
- Able to use tact and diplomacy in dealings across a range of settings and situations
- Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
- Ability to maintain and enforce access control procedures
- Solid understanding of emergency and standard operating procedures
- Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
- Assist with Fire & Life Safety inspections
- Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
- Conduct periodic patrols of property either by foot or by vehicle.
- Investigate incidents and occurrences
- Draft detailed incident and occurrence reports
- Maintain the peace, safety, and security of all patrons, and clients on the property
- Monitor CCTV surveillance systems
- De-escalate emergency / crisis situations
- Assist emergency and law enforcement personnel
- Access control, line management, customer service
- Assist with daily operations as needed / required or directed.
- Other duties as outlined by management
Qualifications :
What we Offer :
Prerequisites : At the time of the interview, applicants must be able to produce proof of completion of the following :
Certification Requirements (All)
Minimum of 1 year security experience
COVID Double Vaccinated
Valid G Licence
Standard First Aid, CPR Level C
Valid Security Licence