Market researcher Offres d'emploi - Penticton, BC

About OfficeSpace :

OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.

Responsibilities :

Account Growth & Revenue Expansion

Drive pipeline generation and exceed bookings targets for the Mid-Market segment, including whitespace opportunities, renewals, upsells, and cross-sells.

Identify and capitalize on expansion opportunities within existing accounts to maximize revenue growth.

Proactively generate pipeline through outbound strategies, warm prospecting, and client referrals.

Develop and execute targeted account strategies to enhance retention and revenue expansion.

Achieve and surpass sales quotas by implementing a value-based sales approach.

Client Relationship Management

Build and maintain strong relationships with key decision-makers, procurement teams, and Economic Buyers.

Collaborate on Quarterly Business Reviews (QBRs) with cross-functional teams to identify and drive growth opportunities.

Ensure a seamless customer experience from initial engagement to ongoing partnership.

Sales Process & Operational Excellence

Execute a structured, value-based sales process (MEDDPICC) from start to finish, including business case development, executive engagement, and mutual action plans.

Manage complex sales cycles, multi-stakeholder negotiations, and the creation of tailored proposals.

Leverage CRM and sales technologies (Salesforce, SalesLoft, LinkedIn Sales Navigator, Gong, Gainsight) for pipeline management, forecasting, and account tracking.

Maintain high standards of sales hygiene to ensure accurate reporting and operational efficiency.

Collaboration & Cross-Functional Partnership

Work closely with internal teams (Client Success, Product, Support, Marketing) to align client needs with tailored solutions.

Provide client insights to product development teams to influence future feature enhancements.

Share best practices with Account Managers and Sales team members to enhance overall team performance.

Market & Industry Expertise

Stay informed on market trends, competitor activity, and client needs to refine sales strategies.

Deliver compelling presentations and product demonstrations tailored to Mid-Market client requirements.

Communicate emerging customer needs to inform product and market development strategies.

Required Skills & Experience :

Education & Experience

Bachelor’s degree in Business, Marketing, or a related field.

2+ years of experience in B2B SaaS sales, specializing in account management and expansion within the Mid-Market segment.

Proven success managing complex accounts and driving whitespace selling, upsells, and cross-sell opportunities in a quota-driven environment.

Sales & Account Management Experience

Expertise in outbound prospecting and pipeline generation within existing customer bases.

Strong experience in leading complex negotiations, managing procurement processes, and delivering high-impact presentations and product demos.

Highly disciplined approach to account management, demonstrating urgency, mastery of the sales process, and a commitment to excellence every day.

Analytical & Technical Skills

Proficiency in CRM and sales enablement tools such as Salesforce, SalesLoft, LinkedIn Sales Navigator, and Gong.

Data-driven mindset with the ability to analyze customer data, track performance metrics, and optimize sales strategies.

Strong business acumen with the ability to develop compelling business cases and mutual action plans.

Mindset & Work Ethic

Growth-oriented mindset, with a passion for continuous learning and improvement.

Customer-first approach, committed to delivering exceptional experiences and long-term value.

Highly motivated, adaptable, and skilled at managing multiple priorities in a fast-paced, evolving sales environment.