Knowledge manager Offres d'emploi - Markham, ON

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!

We are currently seeking an Area Manager for the Field Sales Team within the Greater Toronto region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets for Rogers home and wireless services within the Multi-Dwelling Unit (MDU) segment, reporting to Sr. Manager, Field Sales.

What you'll be doing:

• Manage and develop internal sales staff focused on MDU residential opportunities to ensure all quotas are met for home and wireless services
• Motivate, inspire and provide strong leadership to sales staff operating within condo, and managed property environments
• Develop and implement sales plans to drive growth and penetration within MDU buildings and communities
• Manage Sales Reps who conduct the following activities: MDU lobby events, in-building activations, door-to-door (within MDU), and special events
• Build and maintain relationships with property managers, condo boards, and building stakeholders to support sales initiatives
• Provide ongoing coaching, guidance and performance monitoring
• Document best practices and ensure constant evolution of the team
  

What you will bring:

• Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation
• Post-secondary school education
• A demonstrated sales background, with a minimum 3 years of Telecommunications or related industry preferred
• Previous supervisory experience preferred
• Previous Door-to-Door and/or MDU sales experience preferred
• Experience working with or selling within multi-dwelling unit environments (condos, apartments) is a strong asset
• Demonstrated leadership and team building skills
• A team player with a proven ability to coach, motivate and inspire a team
• Strong interpersonal and communication skills, with the ability to engage property management stakeholders and residents
• A valid driver's license is required (some travel required within the region)
• Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint
• Demonstrated passion for Rogers products and the ability to articulate their competitive advantage within MDU environments
  

What’s in it for you:

• Annual compensation plus quarterly bonus
• Opportunities to grow and develop your career
• Comprehensive benefits starting on first day of employment
• Outstanding share options and wealth accumulation programs
• Employee discounts across Rogers & Fido services
• Volunteer opportunities across various communities

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 857 York Mills Road (857), North York, ON
Travel Requirements: Up to 75%
Background Check(s) Required:
Posting Category/Function: Sales & Door-to-door
Requisition ID: 337380

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: No Selection