- Recherche d'emploi
- Toronto, ON
- customer service director
Customer service director Offres d'emploi - Toronto, ON
- Offre sponsorisée
Customer Service Representative
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TCG TOYSToronto, Ontario, CanadaJoin TCG TOYS a leading global company in the puzzles and games industry as a Customer Service Representative. We are renowned for our highquality products marketed under the SURELOX and TCG TOYS brands reaching over 40 countries worldwide. Our team is small but mighty filled with passionate toy industry professionals dedicated to bringing joy and quality entertainment to families everywhere. As the face of our company youll have the opportunity to work with tierone licenses like FisherPrice Peppa Pig Paw Patrol and Sesame Street. Your role will be pivotal in ensuring customer satisfaction and maintaining our reputation as The Best in Fun. If you are enthusiastic about delivering exceptional service and being part of a company with a big heart and a commitment to play we invite you to join us in our mission to make a difference in the world of family entertainment.
Tasks
- Respond promptly and professionally to customer inquiries via phone email or chat.
- Resolve product or service problems by clarifying the customers complaint and determining the cause of the issue.
- Maintain a positive empathetic and professional attitude toward customers at all times.
- Process orders returns and exchanges efficiently ensuring customer satisfaction with every interaction.
- Collaborate with other departments to address complex customer issues and improve overall service delivery.
Requirements
Join TCG TOYS as a Customer Service Representative! Be part of a passionate team dedicated to delivering quality fun worldwide. Elevate your career where play meets purpose. Apply now!