Customer service advisor Offres d'emploi - Calgary, AB
Dernière mise à jour : il y a 2 jours
Service Advisor
Canadian Tire Beacon Hill (Store 611)Calgary, Alberta, Canada
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs.
This role is the link between the technicia...Voir plusDernière mise à jour : il y a plus de 30 jours
Offre sponsorisée
Customer Service Specialist
IS2 Workforce Solutionscalgary, ab, Canada
Temps plein
The Recruitment Specialist is a key player in the delivery of IS2’s Core Values and Purpose.They will recruit, select and place Temporary Employees at our client sites providing a high level of cus...Voir plusDernière mise à jour : il y a 2 jours
Customer Service Supervisor
Spence DiamondsCalgary, AB, CA
21,75 $CA par heure
Temps plein
Quick Apply
How would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers!.
Are you looking to add some sparkle to you...Voir plusDernière mise à jour : il y a 26 jours
Remote Customer Service Professionals
AO Globe Life - Lauretta BawoCalgary, AB, CA
Télétravail
Temps plein
Quick Apply
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Love the idea of working from home? ...Voir plusDernière mise à jour : il y a 2 jours
Customer Service Rep - Remote
Skyline RecruitingCalgary, AB, CA
Télétravail
Quick Apply
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.We seek an energetic professional interested in helping our clients through a...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service
Dawn Staffing Solutions CanadaCalgary, AB, Canada
55 000,00 $CA par an
Temps plein
Quick Apply
Attention Customer Service Representatives in Calgary, AB ! If you have Customer Service experience in a manufacturing environment inputting customer orders, entering PO's and communicating wi...Voir plusDernière mise à jour : il y a 4 jours
Service Advisor
AutoCanadaCalgary, AB, CA
27,00 $CA –28,00 $CA par heure
Northland Volkswagen are looking for a friendly and motivated Service Advisor who is passionate about delivering an exceptional customer experience! If you are a reliable team player who thrives in...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative
AO Globe Life - Kiranjot KaurCalgary, AB, CA
Quick Apply
Do you thrive in fast-paced environments and love helping people? We're seeking enthusiastic and empathetic individuals to join our growing team.
As a Customer Service Representative, you'll be the ...Voir plusDernière mise à jour : il y a 8 jours
We are seeking an energetic Customer Service Coordinator to join our client on a permanent basis.This position will involve assisting clients who have been displaced from their homes.The successful...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service - SL 00083
Sagan RecruitmentAlberta, Canada
Télétravail
Temps plein
Quick Apply
Job Title : Customer Service Specialist.Sunday - Thursday, 3 : 00 PM to 11 : 30 PM (EST).NOTE : INDEPENDENT CONTRACTOR POSITION.
Sagan is an exclusive membership community for top executives, founders, an...Voir plusDernière mise à jour : il y a 27 jours
Remote Customer Service Representative
American Income Life AO - Abimbola BalogunCalgary, AB, CA
70 000,00 $CA par an
Télétravail
Quick Apply
Join American Income Life as a Customer Service Representative and be part of a company dedicated to providing exceptional service and support to our clients.
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Remote Customer Service Representative
AO Globe Life - Nzube Justin Ejifughacalgary, AB, CA
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Temps plein
Quick Apply
Remote Customer Service Representative AO Globe Life is seeking highly motivated and results-oriented individuals to join our team as Remote Customer Service Representatives.This position off...Voir plusDernière mise à jour : il y a 10 jours
Offre sponsorisée
Entry Level Customer Service
Spade RecruitingAlberta, Canada
55 000,00 $CA par an
Temps plein
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative
Circle KCalgary, Alberta, Canada
55 000,00 $CA par an
JOB DESCRIPTION Store 4025238Q : #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8.Customer Service Representative.As a Customer Service Representative, you will enjoy : .
Opportunities for fast career...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service
Globe Life AO - Cheryl Shackelcalgary, AB, CA
Temps plein
Quick Apply
We are a facet of the life insurance industry that few people know about.Our mission is to protect every child and serve all working people.
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Offre sponsorisée
Customer Service Clerk
UAP Inc.Calgary, Alberta, Canada
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Geophysical Service Advisor
NanometricsAlberta
46,15 $CA –50,00 $CA par heure
Manager, Geophysical Data Analytics.Calgary, Denver, Houston and New Jersey .With over 37 years of seismic technology and industry application experience, we are a global, award-winning company pro...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Advisor
Schnitzer Steel Industries IncCalgary, AB TBN, CA
39,50 $CA par heure
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The Customer Service Advisor (CSA) works as part of a retail sales team to provide best in class customer care.The CSA often begins as a Pick-n-Pull Greeter and can work their way up through Part S...Voir plusDernière mise à jour : il y a plus de 30 jours
Advisor, Customer Happiness
ATCOCalgary, AB, Canada
69 868,56 $CA – 96 714,80 $CA par an
Temps plein
Customer Service Representative.Or as we like to say, Happiness Advisor! .Pronounced "roomy" like a helpful roommate, Rümi is the trusted friend you’ve known for years.
Rümi is a bright new member o...Voir plusDernière mise à jour : il y a plus de 30 jours
Canadian Tire Beacon Hill (Store 611)Calgary, Alberta, Canada
Il y a plus de 30 jours
Description de poste
Summary
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience.
Responsibilities and Tasks
Customer Service
Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
Responds to customer inquiries in a timely manner, over the phone and in person.
Understands customer needs and provides them with a complete solution.
Shares ideas and suggestions to improve the customer experience in the Service Centre.
Manages customer concerns and problems promptly.
Deals with challenging situations in a professional manner.
Ensures a smooth flow of communication with customers during repairs or maintenance work.
Operations
Completes and reviews repair orders with customers.
Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
Acts as liaison between customers and technicians and manages the status of work orders.
Schedules service and repair appointments.
Operates computerized work order systems.
Engages in learning activities and coaching to improve their own abilities.
Shares potential opportunities or suggestions with the Service Manager to help the Automotive Service Centre be more profitable and to increase sales.
Complies with company, store and department policies and health & safety program and regulations.
Completes other tasks, as required.
Requirements
Knowledge of market trends in the automotive service industry.
Knowledge and understanding of mechanical components of automobiles.
Ability to work effectively with auto parts ordering systems and computerized work order systems.
Basic math and keyboarding skills.
Good working knowledge of CoStar is an asset.
Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
Valid driver’s licence for province of employment.
Required Skills and Abilities
Successful candidates will demonstrate the following :
Strong orientation towards customer service excellence .
Strong belief in the Canadian Tire Values of honesty, integrity and respect .
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Ability to work effectively in a fast-paced, customer-focused environment .
Strong communication skills , ability to listen carefully and to give precise instructions.
Aptitude for building and maintaining interpersonal relations , both with customers and coworkers.
Ability to plan, organize, delegate and follow-up on daily tasks.
Ability to resolve problems and make decisions .
Ability to work in a team environment to achieve common goals.
Ability to adapt and cope with pressure .
Entrepreneurial and results oriented.
Potential Career Opportunities
Next levels : Service Manager, Store Manager and General Manager.
Other automotive, customer service and management opportunities in a large network of more than 485 Canadian Tire Service Centres across the country.
Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
Physical Demands and Working Conditions
In compliance with the store’s Health and Safety Policies and Procedures :
Standing / walking for 8 hours.
Lifting and / or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
Lifting and turning repeatedly throughout the shift.
Lifting above the shoulder, from floor to shoulder and floor to waist.
Going up and down a ladder while carrying merchandise.
Walking and carrying things at the same time and pushing / pulling, as required.
Twisting, turning, reaching and working above shoulder level.