Service Advisor
Northland Volkswagen
Calgary, AB
Northland Volkswagen are looking for a friendly and motivated Service Advisor who is passionate about delivering an exceptional customer experience! If you are a reliable team player who thrives in a fast paced and fun work environment, keep reading!
What’s in it for you?
- A friendly and supportive team
- Competitive compensation
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program
Your Key Responsibilities
Providing exceptional customer service to our valued clientsAnswering incoming phone calls and inquiries related to vehicle servicingCreate quotes and work orders for vehicle repairsConsult with automotive technicians regarding required repairs and or maintenanceProvide the clients with information and updates regarding the status of vehicle repairsWork with the parts department to determine parts availability and scheduling of future service appointmentsComplete and close repair ordersReview the repair order and service performed with the client after the service has been completedYour Capabilities and Credentials
Minimum of 1 year dealership experience in a Service Advisor role requiredAbility to thrive in a fast-paced environment with many prioritiesCommunication and interpersonal skillsMust be able to remain calm when customers and / or situations are notOrganization and follow-up skillsExperience and desire to work with technology