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Service Advisor

Service Advisor

AutoCanadaCalgary, AB, CA
30+ days ago
Salary
CAD27–CAD28 hourly
Job description

Service Advisor

Northland Volkswagen

Calgary, AB

Northland Volkswagen are looking for a friendly and motivated Service Advisor who is passionate about delivering an exceptional customer experience! If you are a reliable team player who thrives in a fast paced and fun work environment, keep reading!

What’s in it for you?

  • A friendly and supportive team
  • Competitive compensation
  • Health and Dental Benefits
  • Life Insurance
  • Employee Vehicle Purchase Plan
  • Employee and Family Assistance Program

Your Key Responsibilities

  • Providing exceptional customer service to our valued clients
  • Answering incoming phone calls and inquiries related to vehicle servicing
  • Create quotes and work orders for vehicle repairs
  • Consult with automotive technicians regarding required repairs and or maintenance
  • Provide the clients with information and updates regarding the status of vehicle repairs
  • Work with the parts department to determine parts availability and scheduling of future service appointments
  • Complete and close repair orders
  • Review the repair order and service performed with the client after the service has been completed
  • Your Capabilities and Credentials

  • Minimum of 1 year dealership experience in a Service Advisor role required
  • Ability to thrive in a fast-paced environment with many priorities
  • Communication and interpersonal skills
  • Must be able to remain calm when customers and / or situations are not
  • Organization and follow-up skills
  • Experience and desire to work with technology