Talent.com

Crm developer Offres d'emploi - Hamilton, ON

Créer une alerte emploi pour cette recherche

Crm developer • hamilton on

Dernière mise à jour : il y a 2 jours

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Temps plein
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Voir plus

Real Estate Agent

Royal LePage Burloak Real Estate ServicesBurlington, Ontario, Canada
Temps plein +1

Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Voir plus

Rogers WFH Sales Consultant - 1 Year Experience Required

RogersHamilton, Ontario
60 000,00 $CA par an
Télétravail
Temps plein

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Voir plus

Gateway Group - Field Sales Representative, Home Renovations

InTandem TalentHamilton, Ontario, Canada
Temps plein

InTandem Talent is Gateway Group's Talent Acquisition Partner.Gateway Group renovates homes, builds new ones, and runs a construction company Hamilton homeowners trust.We're rebuilding our resident... Voir plus

Real Estate Agent

Royal LePage Real EstateHamilton, Ontario, Canada
Temps plein +1

Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Voir plus

Customer Service Representative - Bilingual (French/English)

WSA AmericasBurlington, Ontario, Canada
Temps plein +1

At WSA, we are pioneers in hearing health.Our goal is to change lives across all markets, channels, and price points.We are characterized by our strong focus on innovation, customer centricity and ... Voir plus

Sr. Contracts Specialist (Clearable to NATO SECRET) - Hamilton Ontario (relo avail) to $129,000

Intermedia Group, Inc.Hamilton, Ontario, USA
100 000,00 $CA par an
Temps plein

Contracts Specialist (Clearable to NATO SECRET).LOCATION: Hamilton, Ontario, Canada.SECURITY CLEARANCE REQUIRED: Yes (will need to be processed for NATO Secret).BASE SALARY - CAD C$100,000 to C$129... Voir plus

Outside Sales Representative

NedcoBurlington, ON, CA
75 000,00 $CA par an
Temps plein

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees.We provide innovative electrical solutions and... Voir plus

Sales and Office Coordinator

The Pod GroupBurlington, ON, CA
45 000,00 $CA – 55 000,00 $CA par an
Temps plein
Quick Apply

HIGH-QUALITY CLEANING COMPANY ACROSS SOUTHERN ONTARIO.ORGANIZED ● ACCOUNTABLE ● TECH-SAVVY ● TEAM-ORIENTED.Our client has been proudly serving Southern Ontario since 1986, consistently outperformin... Voir plus

Business Systems Developer

Grantek Systems IntegrationBurlington, Ontario, Canada
Temps plein

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Voir plus

Regional Wholesale Representative

VG MeatsHamilton, ON, CA
75 000,00 $CA par an
Temps plein
Quick Apply

Join Our Team as a Regional Wholesale Representative at Harvest to Gather (Rowe Farms, VG Meats, Olliffe Butchers) We’re excited that you’re considering an opportunity with us, and we h... Voir plus

Account Executive (Inbound - No Cold Calling)

Better TalentHamilton, Ontario, Canada
72 000,00 $CA par an
Temps plein

RevWhisper is a fully managed Airbnb revenue and listing optimization service for short-term rental operators, including hosts, co-hosts, and property management companies.We help our clients incre... Voir plus

Front Office/Customer Service Representative

Closets By Design NiagaraSTONEY CREEK, ON, CA
18,00 $CA –23,00 $CA par heure
Temps plein

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service.Applicants must demonstrate a commitment to client satisfaction b... Voir plus

Outside Sales Representative

ForgeFitHamilton, ON, CA
Temps plein
Quick Apply

Job Title: Outside Sales Representative  Company: ForgeFit  Employment Type: Full-Time  About ForgeFit  ForgeFit supplies cutting-edge fitness equipment to gyms and fitness cent... Voir plus

Factory Automation Engineering Intern - New Grad Opportunity

RexrothBurlington, Ontario, Canada
Temps plein

Bosch Rexroth Electrical Drives & Controls solutions, products, and services.Duties and responsibilities include.Utilizing deep technical knowledge to understand our customers’ applications and... Voir plus

Customer Relations Representative

Pat Gaetano - Desjardins Insurance AgentHamilton, Ontario, Canada
45 000,00 $CA par an
Temps plein

Pat Gaetano Desjardins Insurance Agency.Barton St, Stoney Creek, ON L8E 2K6.Customer Relations Representative.Customer Relations Representative.Full-time | Monday to Friday | In Office | Stoney Cre... Voir plus

Bilingual Pricing & Contracts Specialist

VB SpineBurlington, Ontario, Canada, L7P 5B7
75 000,00 $CA – 95 000,00 $CA par an
Temps plein
Quick Apply

Bilingual Pricing & Contracts Specialist.Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal... Voir plus

Software Developer

Evertz Microsystems LimitedBurlington, ON, CA
Temps plein
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Voir plus

Software Developer

LiburdiHamilton, ON, ca
65 000,00 $CA – 75 000,00 $CA par an
Temps plein

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Voir plus

Legal Assistant

Aztex Enterprises, Ltd.Burlington, ON, Canada
Télétravail
Temps plein
Quick Apply

Administrative Support & Territory Coordination.Provide comprehensive administrative support to the sales team, ensuring efficient territory management and organized tracking of sales metrics.M... Voir plus

Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development