Collection agent Offres d'emploi - Montréal, QC
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Collection agent • montreal qc
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Compensation
Starting at $25 per hour. Tuition reimbursement program available.
Job Overview
As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health. You’ll have a positive impact on clients with your listening skills and empathy.
Responsibilities
- Contact clients and establish trust‑based relationships
- Analyze and understand large amounts of information to properly assess clients’ financial situation
- Listen to clients’ needs and resolve their issues
- Set up solutions adapted to clients’ financial situations
- Educate clients on their financial situation and highlight the benefits
Work Schedule
The Client Contact Centre operates Monday‑Friday 8 : 00 a.m. – 8 : 00 p.m. Full‑time shifts run from 11 : 30 a.m. – 8 : 00 p.m., with first‑week training during the day.
Team & Culture
Our team values passionate people and bold ideas. We collaborate to help clients and colleagues reach their goals.
Learning & Development
4–5 month hybrid training program and ongoing coaching with trainer‑coach support.
Required Qualifications
Additional Qualifications
Benefits
Languages
English and French.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Banking
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