Beverage manager Offres d'emploi - Kitchener, ON

Job Description

Given the nature of Langdon Hall as a unique, luxury boutique property, the Assistant Food & Beverage Manager will serve as an ambassador for the Hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail. This individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues while handling pressure situations which require a quick and efficient thinker as they occur.

Duties and Responsibilities

• Provide a consistently exceptional experience for all guests
• Offer guests knowledgeable, personalized service
• Ensuring excellence in guest satisfaction through effective training of team members and maintaining a positive and committed “Do Whatever It Takes” attitude
• Planning, training, scheduling, and supervising team members
• Ensure team member education is provided to dining room personnel in accordance with the team member education plan, plus provide on-the-job training for personnel. Conduct “pre-meal” meetings with Executive Chef.
• Responsible for arranging seating accommodations and greeting guests and team members while maintaining a friendly environment
• Must be on floor at all times during meal periods. First responsibility is to the comfort and service of guests
• Supervise the physical appearance of the area and work stations such as cleaning schedule
• Supervise the appearance of tables, including table linens, napkins, silverware, table setup, centerpieces, menus and closing duties for team members
• Schedule work assignments for all team members assigning specific tasks and spot checking to ensure standards are met such as “side work”
• Maintain pertinent and appropriate team member attendance records, reservations, incident reports, schedules, special functions
• Assist team members on the floor when needed
• Perform other duties as required

Qualifications

Additional Information

Benefits :

Voted #5 on Canada’s Best 100 Restaurants, only 5-Diamond restaurant in Ontario, and member of the exclusive Relais & Chateaux association.

We appreciate your interest in Langdon Hall but only those selected for an interview will be contacted.

Langdon Hall welcomes and encourages applications from people with disabilities; accommodations for disabilities are available on request for candidates taking part in all aspects of the selection process.