Action Offres d'emploi - Bowmanville, ON
Dernière mise à jour : il y a 15 heures
The Store Manager is accountable to develop store specific action plans and direct all activities within the store ensuring that customer service standards and performance targets are achieved and ...Voir plusDernière mise à jour : il y a 6 jours
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Boardwalk provides Canadians with a quality, comfortable, home living experience.We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities.We oper...Voir plusDernière mise à jour : il y a plus de 30 jours
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Equal Opportunity and Affirmative Action Employer (US applicants only).Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on...Voir plusDernière mise à jour : il y a plus de 30 jours
HM Note : This hybrid role is three (3) days in office and starts April 1, 2024.Travel is required for this role as the resource will be required to travel to multiple dispatch centres / CACCs across ...Voir plusDernière mise à jour : il y a plus de 30 jours
Russell Tobin has an exciting opportunity in Oshawa for an HR / LR Generalist! This is a direct-hire opportunity! Reporting to the HR / LR Manager, the HR Generalist will be responsible for both genera...Voir plusDernière mise à jour : il y a 13 jours
At Dexterra, we create exceptional customer experiences that make our clients shine.Powered by passionate people, we bring the right teams with the right skills together to turn problems into solut...Voir plusDernière mise à jour : il y a plus de 30 jours
The Bilingual Customer Service Senior Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service func...Voir plusDernière mise à jour : il y a plus de 30 jours
AWS team at our Michell, Ontario location.This is a full-time position offering a competitive salary, great health benefits and RRSP matching program, room for a rapid growth, and it is starting im...Voir plusDernière mise à jour : il y a plus de 30 jours
Field Aftersales Manager
CNH IndustrialOntario Employee, ON, CA Deliver the Focused 5 Key Results and develop the 5 cultural beliefs within their teams, and improve upon goals from previous year.
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S3 Group Ltd.Mitchell, ON, CANQuick Apply
Field Aftersales Manager
CNH IndustrialOntario Employee, ON, CAIl y a plus de 30 jours
Description de posteBachelor's Degree with at least 3 years of proven experience in sales, project management, or business development OR Associates degree with 6+ years of experience in sales, project management, or business development Ability to travel frequently to visit dealers and attend industry events as needed (50%) Travel for this position may include up to three overnights per week Must be fluent in English and French
Responsibilities
- Deliver the Focused 5 Key Results and develop the 5 cultural beliefs within their teams, and improve upon goals from previous year.
- Develop action plans and implement strategies to support and enhance the parts and service dealer capability within the assigned territory applying the defined Parts Performance Programs and Dealer Service Standards.
- Provide training and mentorship to dealers on parts and service standard processes, ensuring they have the knowledge and resources to meet customer needs efficiently.
- Collaborate with dealers to identify areas for improvement and implement action plans to optimize parts and service operations.
- Supervise and analyze parts sales performance, identifying opportunities for growth and implementing initiatives to drive sales revenue.
- Collaborate with the sales and marketing teams to develop promotional campaigns and programs to drive parts sales and increase market share penetration.
- Establish better integration between CNH and customers through frequent visits with dealers to improve relationships with major and potential customers
- Assist dealer to improve customer satisfaction scores with deployment of targeted training and standard processes, new product launches, special tooling, establish key customer relationships with targeted contact management, and identify strategic account management
- Act as a liaison between dealers and the company, communicating feedback, concerns, and suggestions to relevant departments to facilitate continuous improvement.
- Improve dealer service operational efficiency and profitability by analyzing service metrics, such as DAR / PDI, technician recovery rate, Product Improvement Program completion, technician recruitment, connected and non-connected services growth, etc.
- Stay informed about industry trends, market dynamics, and competitor activities to advise strategic decision-making and maintain a driven edge.
- Provide regular reporting on key performance metrics, including parts sales, dealer service capability improvement initiatives, and customer satisfaction levels.
Qualifications
Company Benefits
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities.