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Customer Service Representative - Bilingual (French)
Customer Service Representative - Bilingual (French)Uline • Cambridge, Region of Waterloo, CA
Customer Service Representative - Bilingual (French)

Customer Service Representative - Bilingual (French)

Uline • Cambridge, Region of Waterloo, CA
14 days ago
Job type
  • Full-time
Job description

Customer Support Specialist - Bilingual (French)

Join to apply for the Customer Support Specialist - Bilingual (French) role at Uline

Base pay range : CA$35.00 / hr - CA$40.00 / hr

(English / French)

Toronto Branch : 3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?

  • Learn : In-depth training helps you sharpen communication and problem-solving skills.
  • Develop : One‑on‑one peer mentoring and room to grow in your career.
  • Connect : Build strong relationships in a collaborative in‑person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
  • Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

    • Minimum Requirements

  • High school diploma or equivalent. Bachelor’s degree preferred.
  • Excellent problem‑solving, listening, and communication skills.
  • Prior customer service experience is a plus; training will be provided if you are eager to learn.
  • Bilingual (English / French) – fluent in both verbal and written forms.

    • Benefits

  • Company‑paid extended health coverage and RRSP with 6% employer match from day one.
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program covering professional continuing education.

    • Employee Perks

  • On‑site café, outdoor patio and first‑class fitness center.
  • Monthly employee‑appreciation events.
  • Opportunities for community involvement.
  • Best‑in‑class, clean, modern facilities.

    • About Uline

    Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug‑free workplace. All positions are on‑site.

    Uline is an Equal Opportunity Employer.

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    Bilingual Customer Service Representative • Cambridge, Region of Waterloo, CA