SalonCentric Canada - Store Manager - Brampton

SalonCentric Canada – Store Manager – Brampton

We are excited to offer a Store Manager position at SalonCentric Canada , a premier distributor of salon professional products and an extension of the L’Oréal family.

Location : 7700 Hurontario Street, Unit 313, Brampton, ON

Overview

SalonCentric is an established national distributor founded in 2008 by L’Oréal USA, currently operating 585 stores in the U.S. and expanding into Canada with opening in Ontario (2023), British Columbia (2024), and Quebec (2025). Our vision is to inspire the Beauty Community to make the world a more colourful place, while fostering inclusion, learning, and growth for all team members.

Key Responsibilities

• Ensure exceptional customer satisfaction by providing outstanding sales service, assessing customer needs, and offering product information.
• Welcome customers, address inquiries, and actively engage to build relationships.
• Drive and consistently achieve the department’s sales goals on a monthly, quarterly, and yearly basis.
• Maintain the store in an in‑stock and presentable condition, ensuring merchandising standards are upheld.
• Foster business growth by establishing relationships with schools, salon suites, booth / chair renters, and other partners.
• Stay well‑informed about inventory products, discuss available options, and mentor the store team to keep product knowledge current.
• Process point‑of‑sale (POS) purchases and provide POS training to the team.
• Cross‑sell products to enhance customer satisfaction and increase sales.
• Handle merchandise returns and perform stock adjustments and breakdowns as required.
• Develop and nurture reliable business relationships with vendors to strengthen product offerings.
• Lead the store team, emphasizing customer service excellence and compliance with inventory control procedures.
• Manage the inventory ordering process to maintain optimal stock levels.
• Host in‑store events and training sessions in collaboration with vendors to educate customers and the store team, enhancing brand awareness and driving sales.

Qualifications & Skills

Perks

Working Conditions / Physical Requirements

The position involves some physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, and lifting moderately heavy items (e.g., shipment or record boxes). The role may include exposure to irritant chemicals and working around moving parts, carts, or machines.

Equal Opportunity Statement

We are an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration regardless of race, ethnicity, religion, gender, age, national origin, sexual orientation, disability, or other protected status. We also provide accessible employment practices in compliance with the AODA. If you require accommodations during the recruitment process, please let us know.

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