Seasonal Tax Expert - Work From Home - Canada

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products: provide tax guidance, review self‑prepared returns, offer full‑service return preparation, and manage product/software inquiries.
• Use government websites, professional resources, and team expertise to research and deliver accurate answers to customers in plain language.
• This is a virtual, customer‑facing role. Use state‑of‑the‑art video communication software to interact with customers and document interactions for accurate record‑keeping.
• Provide timely, clear support in English for customers across Canada, many of whom are English‑only speakers.
• Meet a flexible schedule, working a minimum of 20 hours per week.

Qualifications

• Minimum of two (2) years of paid professional tax‑preparation experience.
• Proficiency in using professional tax software to prepare personal tax returns, including complex matters: employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Strong customer‑service skills and confidence interacting via video and audio tools.
• Willingness and availability to work flexible hours.
• Proficiency in English; ability to communicate with clients nationwide.

Additional Qualifications (Asset)

• Experience preparing Business Tax (T2) returns.
• Experience preparing Quebec Tax (TP1) returns.

Skills & Abilities

• Tax expertise and continuous learning.
• Effective written and verbal communication.
• Complex problem solving and ownership.
• Research and resourcefulness.
• Technical acumen for troubleshooting.

Compensation & Benefits

Intuit offers a competitive compensation package with a pay‑for‑performance rewards approach. The expected base pay range for this position is: PEI $24.50‑$33.50 per hour BC $24.50‑$33.50 per hour Nova Scotia $24.50‑$33.50 per hour The position is eligible for cash bonus, equity rewards, and benefits in accordance with applicable plans.

Location

Dollard‑des‑Ormeaux, Quebec, Canada