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Program Manager
Program ManagerCanadian Blood Services • Winnipeg, MB, CA
Program Manager

Program Manager

Canadian Blood Services • Winnipeg, MB, CA
3 days ago
Job type
  • Full-time
Job description

Overview

This role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will work a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job Details

  • Job category : Continuous improvement and project management
  • Job posting ID : 8119
  • Employment status : Regular full-time
  • Number of positions available : 1
  • Classification : MGMT
  • Salary / Rate of pay : $108,493 - $125,026
  • Application deadline : Will remain open until filled

Application requirements

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.
  • Important note

    Do you currently work for Canadian Blood Services? All employees must apply via the internal career page. Together, we can make all the difference in the lives of others.

    About the Role

    Canadian Blood Services is looking for a Regular full-time Program Manager, Interprovincial Organ Sharing (IPOS) to join our dynamic Organ & Tissue Donation & Transplantation (OTDT) team. The Organ & Tissue Donation & Transplantation team oversees Canadian Blood Services national organ sharing programs, improves system performance, increases transplantation rates and improves patient outcomes. The Program Manager will oversee the development, continuous improvement, and monitoring and evaluation of assigned interprovincial organ sharing programs that support business strategy and objectives.

    In this role, you will be responsible for the overall daily management and long-term development of interprovincial organ sharing program initiatives including development and implementation of interprovincial organ sharing policies. You will work in collaboration with the OTDT team, medical advisors, regional organ donation organizations, organ transplant programs and living donation programs, HLA laboratories, professional societies, health care professionals, information system vendors, advisory committees, Health Canada, CIHI, national and international research experts, and patient and public partners, including donors and their families, to advance and improve the OTDT system in Canada.

    Responsibilities

  • Leveraging your expertise in relationship management, foster trust by actively involving external partners in Canadian Blood Services’ decision-making processes. Analyze partner issues and develop strategic, proactive approaches to enhance transplant opportunities. Lead partner consultations to support informed decision-making that addresses program needs while strengthening relationships with external stakeholders.
  • Collaborate with internal and external partners to optimize interprovincial organ sharing programs. Identify and leverage opportunities for education and training, foster continuous service improvements, build and expand partnerships, and report partner feedback. Share insights with national committees and scientific groups to showcase program successes and identify areas for improvement.
  • Lead the development, delivery, and evaluation of programs, projects, leading practices, policies, guidelines, recommendations, professional education materials, and business requirements aligned with OTDT strategies. Conduct needs and impact assessments, plan and implement innovative approaches, processes, and tools to enhance operations, and maintain formal policies using established templates. Ensure key partners are informed of program and policy changes to support transparency and collaboration.
  • Represent the business / clinical / client community in the development of the Canadian Transplant Registry and consult with users and partners to ensure requirements are captured and delivered in the registry.
  • Manage interprovincial organ sharing program evaluation and operations, including scheduling, communications, results analysis, reporting and committee reviews, monitoring activities to ensure program user satisfaction, and consulting with expert advisors (privacy, legal, quality assurance, digital, communications, training, medical advisors, and senior management).
  • Utilize risk management expertise to identify, monitor, and mitigate substantial risks with implications beyond the project.
  • Qualifications

  • Post-secondary education required; a university degree in health care or a related field is preferred.
  • Master’s degree considered an asset.
  • Minimum of 6 years of experience in living donation, deceased donation, transplantation, or acute care.
  • Minimum of 6 years of health service operations and program evaluation experience.
  • Proven track record in evidence-based practice, policy development, and digital implementations across regional jurisdictions.
  • Experience facilitating groups and engaging diverse partners.
  • Strong knowledge of program management principles, regulatory frameworks, quality standards, and the continuum of care in organ donation and transplantation.
  • In-depth knowledge of Canada’s organ donation and transplantation system.
  • Exceptional ability to build relationships, lead discussions, and achieve consensus among diverse partners.
  • Outstanding communication skills, including the ability to present to varied audiences and produce clear, logical written documents and processes.
  • Advanced analytical, problem-solving and research skills with meticulous attention to detail.
  • French-English bilingualism is considered an asset.
  • What we offer you

  • 4 weeks of vacation.
  • Annual performance award up to 10%.
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.
  • What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at one of Canadian Blood Services office locations at least 40% of the time / days of the week.
  • Travel requirements - travel will be required to attend meetings, projects, conferences, etc.
  • Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

    If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

    We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system; to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

    Applicants who require accommodation should discuss their needs with us.

    #INDCBS

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    Program Manager • Winnipeg, MB, CA

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