Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service Motivate Respect and Connect. As we continue to grow we are looking to add a Walmart Specialist in Terrace B.C. to the Scandi Family!
You will be taking care of a specific client portfolio of 10 sites. Travel will be across Prince Rupert Kitimat Smithers and Burns Lake. Business hours are Monday to Friday 8am - 4 : 30pm with flexibility needed as business needs fluctuate. When not on the road visiting sites you are welcome to work from the comfort of your own home.
Whats in it for you :
- Awarded one of Canadas Best Managed Companies : Were committed to a high level standard of excellence for both clients and our Scandi Family.
- Growth Opportunities : A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development.
- Stability and Job Security : Even through tough economic times weve continued to steadily grow and we arent slowing down any time soon. With a strong national presence across Canada and growth into US.
- Family First Culture : We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
- Benefits : We offer a comprehensive medical and dental plan as well as personal days off.
What your day to day will look like :
Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
Site Visits; Conducting site visits at store locations within your region ensuring compliance with safety and customer service standardsAccount Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all timesPeople Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling conflicts hiring training performance management and disciplinary actionOperations Management; Managing operational activity planning directing organizing and controlling all activities in assigned locations ensuring full completion of scope of work. Monitoring and managing client specific KPIs to ensure they are met or exceededOwner Operator Management; Ensure Owner Operators have a full understanding of contract scope of work. Providing coaching and performance management including issuing warnings as requiredFinancial Administration; Managing invoice control budget profit and reconciliation of all accounts on a monthly quarterly and annual basisWhat youll need to succeed :
Minimum 3-5 years management experienceExperience delivering client-focused solutions to customer needs with a demonstrated ability to communicate and connectPossess the ability to work with multiple software platforms and applicationsIntermediate computer skills including Outlook Word and Excel ability to create and edit reports as requiredExcellent critical thinking and problem-solving skillsGeneral understanding of financial principles including budgeting and profitabilityStrong delegation skills with the ability to motivate and resolve employee issuesMust be able to work under pressure with a sense of urgencyDemonstrated dependability with the ability to work flexible hours be available for communication at all times and travel (possible over nights and weekends required)Valid drivers license in good standingAdditional Job Details :
Must be available 24 / 7 in case of emergency or client needsiPad Cell Phone and Computer providedCompany vehicle and fuel card providedOur interview process :
20 minute preliminary phone interview with our Recruiter20-40 minute to an hour assessment (depending on optional practice questions or breaks)30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the roleAt Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed to be valued and to be respected.
Required Experience :
Manager
Key Skills
Business Development,Cement Plant,Business Support,Data Analysis,ASP
Employment Type : Full-Time
Experience : years
Vacancy : 1