information technology (IT) support technician

Pearl Technologies LTD.
Toronto, ON, CA
$60K a year
Permanent
  • Education :
  • Expérience :

Education

Bachelor's degree

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service
  • Confer with clients to identify requirements

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Attention to detail

Experience

  • Experience an asset
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 37 hours per week
  • 30+ days ago
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