user support technician

STONEFORGED TECHNOLOGY INC.
Markham, ON, CA
$27-$33 an hour
Permanent
Full-time
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience : 1 year to less than 2 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Screening questions

  • Are you available for shift or on-call work?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Long term benefits

Maternity and parental benefits

Other benefits

  • Free parking available
  • Learning / training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • 30+ days ago
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