What you’ll do
Customer Service
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Operations
- Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
- Leads the implementation and execution of standard operating procedures (SOPs)
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
- Creates efficient store weekly scheduling for both sales and support functions.
Training
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Huddles, one on ones, and performance management coaching programs.
- Create development plans for staff; support and coach to improve any performance gaps and conducts ongoing coaching to improved team.
Leadership
- Acts as a brand ambassador, promoting our stores, programs, brands, and people internally and externally.
- Effectively problem solve, delegate and follow-up on tasks assigned to team Members.
- Maintain SportChek performance management expectations (feedback / coaching); this includes progressive discipline where necessary.
- Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering)
What you bring
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
- Results driven with the ability to build and manage a daily, weekly game plans for the department and store.
- Exceptional communication and organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail management experience required.
- High energy, enthusiasm, and a drive to succeed.
- Basic computer skills required.
LI-LK1
Assistant Manager, 48th Ave
Ensure execution of the Customer Experience and provides resolution for all customer concerns.Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.Demonstrates and follows up on execution of visual compliance s...
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...
receptionist
Education: Secondary (high) school graduation certificate.Experience: 1 to less than 7 months.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Obtain and process information required to provide customer service.Operate switchboard or telep...
Warehouse Associate - Heavy General Labour
Apply now for this warehouse associate role in Rocky View, AB. Also, Do you want to experience working in a brand new warehouse ( High tech, bright and clean)?. The job would require a great attention to detail and if you have previous experience in a warehouse it would be very beneficial. New, Brig...
Assistant Store Manager - Full-Time - TOMMY HILFIGER
An Assistant Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. Assistant Store Manager - Full-Time - TOMMY ...
receptionist, hotel
Education: Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Pr...
cashier
No degree, certificate or diploma.Process money, cheques and credit/debit card payments.Calculate daily/shift payments received and reconcile with total sales.Work conditions and physical capabilities.Heures de travail: 35 hours per week....
delivery driver
No degree, certificate or diploma.Professionalism in customer service.Keep a record of items received and delivered.Prepare, package and restock goods.Use maps and other trip planning aids.Certificates, licences, memberships, and courses .Class 5/5F/G Licence (cars, small trucks and other 2-axle veh...
cashier
Education: Secondary (high) school graduation certificate.Experience: Experience an asset.Relocation costs covered by employer.Process money, cheques and credit/debit card payments.Calculate daily/shift payments received and reconcile with total sales.Work conditions and physical capabilities.Hours:...
store manager - North Edmonton, AB
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities. ...