Talent.com
Cencora
Personal Care Specialist (12-month contract)Cencora • Red Deer, AB
Personal Care Specialist (12-month contract)

Personal Care Specialist (12-month contract)

Cencora • Red Deer, AB
30+ days ago
Job type
  • Full-time
  • Temporary
  • Remote
Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties and Responsibilities:

  • Key point of contact for patients
  • Contact patients to gather information and educate patients on program services
  • Be a reimbursement expert in his/her assigned caseload territory
  • Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support
  • Ensure coordination of patient services in a timely manner resulting in a rapid and continuous access to therapy
  • Works collaboratively with other team members in various roles to coordinate the patient journey and ensure patient onboarding
  • Manage all aspects of coverage to maximize and maintain prescription drug coverage
  • Regularly interacts with insurance companies, pharmacies, and other healthcare professionals to provide optimal reimbursement support
  • Coordination of prescriptions (initial and renewal)
  • Adverse Event reporting
  • Ad hoc duties as assigned

Experience and Educational Requirements:

Requirements:

  • Bilingualism (English/French) is an asset (requirement for province of Quebec)
  • Experience in a customer service setting

Assets:

  • Post-secondary education certificate, diploma, or degree an asset
  • Experience in public or private third party reimbursement arena, call center setting or pharmaceutical industry in sales, managed care, clinical support, or related experience an asset
  • Experience in a Customer Service setting
  • Comprehension of medical information
  • Knowledge of public, private and federal reimbursement an asset
  • Previous work using a CRM system an asset
  • Project management skills
  • Knowledge of SalesForce.com an asset
  • Previous work in health insurance experience an asset
  • Previous work in pharmacy an asset

Minimum Skills, Knowledge and Ability Requirements:

  • Exceptional customer service skills and phone etiquette
  • Detail and result oriented
  • Strong analytical and organizational skills
  • Excellent time management skills & sense of urgency
  • Ability to collaborate effectively with program associates
  • Ability to work autonomously in a remote setting
  • Ability to manage multiple tasks and priorities at once
  • Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces.
  • Strong computer skills and knowledge of Microsoft Office
  • Ability to adapt to change and ambiguity
  • Adhere to Performance Standards and Procedures required by the program

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

.

Create a job alert for this search

Personal Care Specialist (12-month contract) • Red Deer, AB

Similar jobs

Sales Representative - 60k / Year - Remote

Spade RecruitingPonoka, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Red Deer, AB, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Red Deer, AB, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Nanny Wanted - Seeking Caring Nanny In Ponoka, Alberta $20 Per Hour For Loving Family Environment

CanadianNanny.caPonoka, Alberta, Canada
CA$20.00 hourly
Part-time

We are a loving family located in Ponoka, Alberta, seeking a reliable and nurturing nanny to care for our infant.We are open to both live-in and live-out arrangements, depending on what suits the r... Show more

 • Promoted

English Private Tutoring Jobs Ponoka

SuperprofPonoka, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Food Delivery - Weekly Pay

Uber eatsPonoka, AB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Delivery Driver - Flexible Schedule

Uber eatsPonoka, AB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

700124 - Personal Care Specialist (12-month Contract)

CencoraRed Deer
Full-time +1

Primary Duties And Responsibilities.Serves as the consistent and expert primary contact for patients, guiding and supporting them through reimbursement, copay management, and pharmacy coordination ... Show more

 • Promoted

ESL Private Tutoring Jobs Ponoka

SuperprofPonoka, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausPonoka, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Work From Home Inside Sales Specialist - Ponoka - ponoka

HMG Careersponoka, ab, ca
Remote
Full-time

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

 • Promoted

Delivery Driver - Weekly Pay

Uber eatsPonoka, AB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupRed Deer, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupRed Deer, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

URGENT: Nanny Wanted - Experienced Nanny Wanted In Ponoka, Alberta $16/Hour

CanadianNanny.caPonoka, Alberta, Canada
CA$16.00 hourly
Full-time

Our family in Ponoka, Alberta is seeking a full-time nanny to provide care for our two children, both in primary school.This is a live-out position with a competitive rate of $16.The ideal candidat... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausPonoka, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausPonoka, AB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Distribution Services Coordinator (6 Month Contract) - Empire Life

Empire Lifered deer, ab, ca
Full-time +2

Distribution Services Coordinator (6 Month Contract).Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary ... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingPonoka County, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

French Private Tutoring Jobs Ponoka

SuperprofPonoka, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more