Talent.com
Director, People, Process & Technology
Director, People, Process & TechnologyLoblaw Companies Limited • Brampton, Peel Region, CA
Director, People, Process & Technology

Director, People, Process & Technology

Loblaw Companies Limited • Brampton, Peel Region, CA
11 days ago
Job type
  • Permanent
Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are elevating the People Technology function at Loblaw, and this role is central to that evolution. The Director, People, Process & Technology & Workday Architect is a hands-on Workday expert, a strategic thought partner, and a builder of future capability. This individual brings advanced technical mastery across nearly every facet of Workday — from complex calculated fields and condition rules to end-to-end configuration across HCM, Payroll, Benefits, Compensation, Talent, Recruiting, Absence, Time Tracking, Security, Integrations, and Reporting.

This director ensures that Workday operates as a stable, scalable, and well-architected enterprise platform while helping shape the long-term vision for People Technology at Loblaw. They mentor and develop the team, enabling advanced configuration questions, architectural selections, triaging, and complex design work to be resolved confidently and independently.

This role influences the people experience for 225,000+ team members across Canada by delivering Workday solutions that are intuitive, resilient, enterprise-aligned, and grounded in best practices.

Please note this Colleague will be required to be onsite 4 days a week at our head office in Brampton.

How You’ll Make a Difference

Oversee the Enterprise Workday Architecture

  • Serve as a senior Workday architect and contributor, accountable for cohesive design across all modules and functional areas.
  • Aid in the development of the Workday product vision and multi-year roadmap, aligned to organizational priorities, enterprise architecture, and enterprise outcomes.
  • Build scalable, user-centric solutions that reflect best practices, leverage existing tools, and minimize unnecessary customization.
  • Apply structured decision-making frameworks to evaluate solution options and ensure consistency, sustainability, and alignment to future-state architecture.

Deep Technical Ownership

  • Configure (hands-on) and oversee configuration across all major Workday modules, including complex business processes and configuration frameworks.
  • Design and review advanced calculated fields, condition rules, automation frameworks, and cross-module configuration patterns.
  • Assist in developing advanced analytics, dashboards, and reporting frameworks that support organizational insight and decision-making.
  • Ensure system configuration is resilient, well-documented, consistently governed, and ready for enterprise scale.
  • Establish and uphold data governance and data quality standards within the Workday ecosystem, ensuring accuracy, consistency, and integrity of worker, organizational, payroll, and talent data.
  • Interpret Workday release notes, assess potential impacts, identify opportunities for adoption, and guide the team through testing, deployment, and communication.
  • Support deployment of new Workday modules or product expansions (e.g., Workday Learning) by providing configuration leadership, data readiness oversight, testing guidance, and alignment to enterprise architecture.
  • Collaborate closely with Integration teams to ensure integrations follow architectural standards, maintain data quality, and reinforce end-to-end business processes across HR, Payroll, and downstream systems.
  • Coaching, Capability Building & Leadership

  • Develop the Workday team into a high-capability technical centre of excellence capable of independently solving complex configuration challenges.
  • Provide hands-on coaching, quality reviews, and architectural guidance to elevate technical depth and problem-solving capability across the team.
  • Champion a culture of curiosity, continuous learning, inclusion, and design excellence.
  • Strategic Consultation & Problem-Solving

  • Operate as a trusted advisor to HR, business leaders, Finance, Legal, and IT on Workday capabilities, impacts, and opportunities.
  • Evaluate COE requests through an enterprise lens, ensuring choices balance usability, compliance, performance, maintainability, and long-term scalability.
  • Constructively challenge assumptions, propose alternative approaches, and guide stakeholders toward outcomes aligned with enterprise value and long-term system health.
  • Provide multiple solution pathways for business needs, clearly articulating risks, impacts, trade-offs, and recommendations.
  • Enterprise Thinking & Experience Design

  • Bring a holistic view to how People Technology can reduce friction, save time, optimize cost, and deliver a consistently exceptional colleague and manager experience.
  • Identify proactive opportunities to use Workday and related technologies to support broader organizational transformation.
  • Ensure solutions reflect end-to-end process thinking, not isolated functional views.
  • Continuously monitor emerging trends and innovations in People Technology and identify practical opportunities to modernize Loblaw’s HR ecosystem.
  • What You’ll Bring

    Technical Mastery

  • 10+ years (or equivalent deep experience) configuring and optimizing Workday across multiple domains (HCM, Compensation, Payroll, Benefits, Absence, Time, Recruiting, Talent, Security, Integrations, Reporting).
  • Advanced capability with :
  • Complex calculated fields
  • Condition rules
  • Business process configuration
  • Security architecture
  • Cross-module configuration patterns
  • Dashboards & analytics
  • Integration oversight and ecosystem design
  • Experience with enterprise environments (Retail or Financial Services) is an asset.
  • Experience with Workday integration tools (Studio, EIB, PECI, REST / SOAP APIs) is preferred.
  • Experience supporting large-scale, multi-business-unit, high-volume Workday environments is strongly preferred.
  • Experience applying data governance principles and ensuring data quality across systems is an asset.
  • Leadership & Strategic Capability

  • Proven experience coaching and developing technically skilled Workday teams.
  • A practical and credible leadership presence with the ability to influence senior stakeholders through clarity, reasoning, and collaborative partnership.
  • Demonstrated ability to contribute to a Workday roadmap and support platform evolution.
  • Problem-Solving & Enterprise Thinking

  • Ability to rapidly assess impacts, identify dependencies, and design multiple solution options.
  • Strong judgment balancing immediate needs with long-term system sustainability.
  • A thoughtful, inclusive approach to user experience, simplification, and automation.
  • Comfort making independent decisions within established architectural principles, with sound judgment on when escalation is needed.
  • Professional Attributes

  • Detailed, precise, and intentional in both design and communication.
  • Flexible, grounded, and able to pivot as priorities shift.
  • Highly collaborative with excellent written and verbal communication skills.
  • Natural curiosity and a commitment to elevating the People Technology ecosystem.
  • Why This Role Matters

    This role strengthens the foundation of People Technology at Loblaw by combining deep Workday expertise with strategic enterprise thinking. It ensures that Workday continues to evolve into an intuitive, scalable, and efficient platform — improving the colleague and manager experience while enabling the business to operate with confidence and clarity. The Director plays a key role in shaping our future HR technology landscape and building sustainable capability across the team.

    Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

    If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

    We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

    Please Note :

    Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

    Hiring Range / Échelle salariale à l’embauche : $120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an). A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and / or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et / ou de sélectionner les candidats à ce poste.

    #J-18808-Ljbffr

    Create a job alert for this search

    Director People Process Technology • Brampton, Peel Region, CA

    Similar jobs
    Cleanroom General Manager : Profit & Growth Leader

    Cleanroom General Manager : Profit & Growth Leader

    Vestis Corporation • Oakville B8B, ON, Canada
    Full-time
    A reputable organization in Oakville, Ontario, is seeking a Cleanroom General Manager to oversee Market Center operations. The ideal candidate will manage sales, finance, and customer service while ...Show more
    Last updated: 5 days ago • Promoted
    SAP SuccessFactors Consulting Manager - Technical Integrations Lead - oakville

    SAP SuccessFactors Consulting Manager - Technical Integrations Lead - oakville

    Quality IT Resourcing • oakville, on, ca
    Full-time
    SAP SuccessFactors Consulting Manager - Technical Integrations Lead.We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our g...Show more
    Last updated: 4 hours ago • Promoted • New!
    Learning Technology Specialist - Enterprise Solutions Inc.

    Learning Technology Specialist - Enterprise Solutions Inc.

    Enterprise Solutions Inc. • oakville, on, ca
    Full-time
    Learning Technology Specialist / Implementation Analyst.Hybrid / Remote (as applicable).We are seeking a highly skilled.Learning Technology Specialist / Implementation Analyst.Learning & Developmen...Show more
    Last updated: 4 hours ago • Promoted • New!
    People Business Partner

    People Business Partner

    Curaleaf International • Brampton
    Full-time
    Are you the organiser, the fixer, the person who always knows what to do next?.Do you love making work better for people, not just ticking boxes?. Would you enjoy bringing your HR skills to a fast-g...Show more
    Last updated: 1 day ago • Promoted
    Director, Innovation R&D

    Director, Innovation R&D

    High Liner Foods • Mississauga
    Full-time
    We are seeking a dynamic and collaborative Director of Innovation Research and Development to lead the development and commercialization of new products and platforms across our North American reta...Show more
    Last updated: 5 days ago • Promoted
    Plant Manager : Lean Operations Leader & People Champion

    Plant Manager : Lean Operations Leader & People Champion

    Cascades • Mississauga
    Full-time
    A sustainable packaging company in Mississauga seeks a Plant Manager to oversee its manufacturing operations.The role requires leadership skills, a customer-centric mindset, and a background in the...Show more
    Last updated: 7 days ago • Promoted
    VP, Sales Growth & Team Leadership

    VP, Sales Growth & Team Leadership

    Gallagher • Mississauga
    Full-time
    A leading insurance firm in Peel Region, Mississauga seeks a Vice President, Sales to drive business growth and manage a team of Producers. This pivotal role emphasizes leadership, talent developmen...Show more
    Last updated: 7 days ago • Promoted
    Project Manger - Software Product Development

    Project Manger - Software Product Development

    freelance.ca • Vaughan, Canada
    Full-time
    Our client is a global leader in scientific instrumentation and analytical technologies.They are seeking an experienced Project Manager to lead software development initiatives that support next-ge...Show more
    Last updated: 30+ days ago • Promoted
    Senior People Ops Leader for Growth & Policy

    Senior People Ops Leader for Growth & Policy

    Clutch • Mississauga
    Full-time
    A leading online used car retailer in Canada is seeking a Senior Manager, People Operations.In this role, you will own and enhance HR processes that support team growth. Responsibilities include man...Show more
    Last updated: 12 hours ago • Promoted • New!
    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment)

    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment)

    Grant Thornton International Ltd • oakville, on, ca
    Full-time
    Grant Thornton is one of the world’s leading professional services networks with member firms in over 150 countries, 80,000 people and global revenues of $8. Member firms offer audit, tax, and advis...Show more
    Last updated: 4 hours ago • Promoted • New!
    Director, Wellness Brands — Omnichannel Growth Leader

    Director, Wellness Brands — Omnichannel Growth Leader

    Iovate • Oakville
    Full-time
    A leading wellness brand company in Oakville is seeking a Director, Wellness Brands to oversee strategic marketing for Hydroxycut and Purely Inspired. This role involves leading brand development, m...Show more
    Last updated: 7 days ago • Promoted
    Manager, Total Rewards – Compensation & People Analytics

    Manager, Total Rewards – Compensation & People Analytics

    Indigo • mississauga, on, ca
    Full-time
    Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.We believe in real book...Show more
    Last updated: 4 hours ago • Promoted • New!
    Store Leader : People, Performance & Operations

    Store Leader : People, Performance & Operations

    ABERCROMBIE AND FITCH • Brampton
    Full-time
    A leading global retailer is seeking a Store Manager in Brampton, Canada.This role involves staffing, training, and managing store operations while ensuring high customer engagement.The ideal candi...Show more
    Last updated: 7 days ago • Promoted
    Director of Strategic Growth & Partnerships

    Director of Strategic Growth & Partnerships

    Groupe Compass Quebec ltée. • Mississauga
    Full-time
    A leading foodservice company is seeking a dynamic Director of Strategic Development to drive growth and expand market presence. The role involves collaboration with executives to shape long-term st...Show more
    Last updated: 7 days ago • Promoted
    Business Development Manager

    Business Development Manager

    Groupe Morneau • Bolton, ON, Canada
    Full-time
    At Morneau, we’ll go places together and explore new career horizons filled with exciting opportunities.Elaborate a vast knowledge of strategic challenges related to the target clientele and provid...Show more
    Last updated: 26 days ago • Promoted
    Head of Growth (Amazon + TikTok + DTC) - oakville

    Head of Growth (Amazon + TikTok + DTC) - oakville

    Zazu Digital Talent • oakville, on, ca
    Full-time
    Head of Growth — Amazon-first, TikTok-powered (Pet Wellness).We’re helping a profitable, founder-led pet wellness brand hire its. Your job is to make those two work together, every day.Launches, rel...Show more
    Last updated: 4 hours ago • Promoted • New!
    Director, Assurance & Advisory

    Director, Assurance & Advisory

    Vaco by Highspring • King City, ON, CA
    Permanent
    Our client is a is one of the largest and most reputable investment management organizations in Canada.They are looking for a Director, Assurance & Advisory to join their team!.Very stable, long-te...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Director, Public Policy Advisory

    Director, Public Policy Advisory

    Options Consulting Solutions • mississauga, on, ca
    Full-time
    Director, Public Policy Advisory.Management Consulting / Public Policy Industry.Hybrid $150,000 - $170,000 base + bonus and other perks. Options Consulting Solutions Executive Recruitment is current...Show more
    Last updated: 4 hours ago • Promoted • New!