Treatment Program Support Worker

Overview

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. We help more than 2 million people each year by providing necessities such as food, clothing and shelter, and support those experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. We are a faith- and values-based organization, and we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Accountabilities

• Job Description :
• Client Support and Engagement : Assist clients connect with recovery meetings such as AA, NA, LifeRing, and SMART Recovery, ensuring they are prepared and transported safely.
• Facilitate therapeutic group activities on weekends to engage clients and provide support for their recovery journey.
• Promote positive interactions between clients and the community.
• Assist clients strengthen and develop their support network by facilitating visits with family members and friends.
• Documentation and Record-Keeping : Document client behavior, progress, and interactions accurately, maintaining detailed records as per program protocols; ensure timely and thorough completion of required documentation related to client care and program activities.
• Safety and Facility Oversight : Conduct regular rounds of the facility to ensure safety and security, addressing any concerns promptly and appropriately; monitor and maintain a safe environment for clients and staff, following program guidelines and protocols.
• Case Management and Team Collaboration : Participate actively in the case management team, providing updates and insights on client progress, needs, and challenges; collaborate with team members to develop and implement individualized treatment plans for clients.
• Administrative Support : Assist with administrative tasks as directed, such as organizing client files, preparing reports, or assisting with program scheduling; maintain confidentiality and adhere to organizational policies and procedures in all administrative tasks.
• Professional Development : Engage in core addictions training and professional development opportunities, including CPI and other relevant training initiatives; stay updated on best practices in addiction treatment and recovery to enhance skills and knowledge in the field.
• Teamwork and Liaison Services : Collaborate with the treatment program team to ensure accurate and timely reporting of client information; coordinate and plan group outings and activities for clients; participate in client interventions with a multidisciplinary case management team; attend clinical supervision, team meetings, and training as directed; participate in ongoing program assessment, review, and evaluation; support treatment staff with itemizing and storing clients’ belongings; facilitate communication and coordination with community partners, government agencies, and various program staff within the ARC; participate in team meetings, case conferences, and community outreach efforts to promote program services and resources; build and maintain positive relationships with external stakeholders to enhance client support and access to community resources.
• CRITICAL RELATIONSHIP MANAGEMENT : Treatment Program Manager; Treatment Program Team; Programs & Services at the ARC; Partner agencies (e.g., Correctional Services Canada, BC Corrections, Ministry of Social Development, Assisted Living Registry, BC Corrections).

Working Conditions

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

Education, Qualifications and Certifications

Experience And Skilled Knowledge Requirements

Skills And Capabilities

Compensation

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

#J-18808-Ljbffr