guest services managerDoubletree by Hilton • Kamloops, BC, CA

guest services manager

Doubletree by Hilton • Kamloops, BC, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 1 to less than 7 months
or equivalent experience

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Address customers' complaints or concerns
Develop and implement business plans

Supervision

3-4 people

Personal suitability

Client focus
Excellent oral communication
Excellent written communication
Team player

Employment terms options

Evening
Shift
Morning

Health benefits

Dental plan
Health care plan
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

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Guest services manager • Kamloops, BC, CA

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