Client Care RepresentativeHandyman Connection of Victoria • Victoria, BC, Canada
Client Care Representative
Handyman Connection of Victoria • Victoria, BC, Canada
30+ days ago
Job type
- Full-time
Job description$23.00$25.00 / hour starting wage (depending on experience) MondayFriday, traditional business hours Small, professional office with a family-friendly atmosphere Comprehensive training and ongoing support Benefits after the probationary period Business-casual environment Deliver exceptional, friendly customer service Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable Coordinate schedules, manage job tracking, and support staff and customers Handle billing, follow-ups, communication, and project coordination Manage multiple priorities in a fast-paced setting See small projects through from intake to completion 35 years experience in customer service, office administration, or call-centre environments (required) Strong verbal and written communication skills Confident with Microsoft Outlook, Excel, Word, and CRM systems Positive, professional, people-oriented personality Strong independent judgment, ability to resolve issues without escalation Experience in home improvement or trades (asset, not required)
Job Description
Job Description
Benefits :
- Company parties
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
- Competitive salary
Handyman Connection of Victoria is a locally owned, family-run home improvement company with a long-standing reputation for exceptional customer service and quality workmanship. Our office is fast-paced, collaborative, and supportive and we are looking for a Client Care Representative who excels at keeping clients, craftsmen, and schedules running smoothly.
Were seeking a confident, experienced customer service professional who can make sound decisions independently when required. If youre someone who takes initiative, handles challenges with maturity, and thrives in a role where every day is different, wed love to meet you.
What We Offer
Key Responsibilities
Qualifications
If youre looking for a long-term role with a great local team, apply today and join us at Handyman Connection of Victoria.
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Client Care Representative • Victoria, BC, Canada
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