Detailed Overview
- Reporting to the Manager, performs a variety of receptionist, clerical and record keeping functions related to the operation of the clinic, including inputting patient information and statistics into a centralized computer database system, transcribing physician's orders, compiling admission charts, scheduling patient appointments;
- and maintaining inventory of equipment and supplies. Responsibilities Receives patients upon arrival to the clinic and obtains / confirms information required to register the patient;
registers patient in the computerized admission / discharge / transfer system and completes related registration documentation.
Prioritizes processes, coordinates and transcribes physician's orders and performs necessary follow up action, as required.
Collaborates with other acute departments and other care areas to exchange information related to clinic patient appointments.
- Schedules, books and coordinates patient appointments, completes appropriate requisitions, makes follow up appointments including adjusting arrangements as directed in accordance with patient and facility requirements;
- assigns patient to appropriate date, time and location; arranges for patient tests and maintains appointment diaries. Compiles and assembles patient charts for new admissions;
maintains charts, files and documents related to patient data, inputs patient and patient-related data into computer database system as required.
Prepares and escorts patients to examination rooms within the clinic. Performs receptionist duties such as receiving staff, patients and visitors;
receives and records telephone messages, answers general enquiries and provides general information. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics.
Receives payments from patients and codes payments as required. Prepares requisitions for supplies, equipment, repairs and maintenance work for the area, as required.
Assists in orientation of new staff to the unit. Performs other related duties as assigned. Qualifications Education and Experience Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program, plus one year's recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively.
Physical ability to carry out the duties of the position. Ability to keyboard at 40 w.p.m. Ability to organize work. Ability to operate related equipment.
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