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Benchmark Consulting Manager - Ontario, Canada
- Full-time
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Description
Benchmark Consulting Manager - Ontario, Canada
Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.
Position Description
The Benchmark Consulting Manager is a data-driven leader responsible for managing and delivering enterprise benchmarking engagements, performing detailed analysis and providing strategic recommendations to clients. This role requires strong autonomy, consulting expertise, and technical depth across modern IT domains including cloud, AI / automation, data analytics, DevOps, and modern operating models.
Day-to-day responsibilities include leading client engagements, overseeing the quality of deliverables, guiding and mentoring internal teams, and performing data analysis leveraging ISG’s global benchmark database. Over time, the Benchmark Consulting Manager is expected to develop specialized expertise across both technical domains (AI, cloud, DevOps) and ISG benchmark offerings (enterprise performance benchmarks, contract assessments, labor rate benchmarks).
Responsibilities
Engagement Leadership & Delivery
- Lead benchmarking engagements end-to-end, including scoping, project management, data collection, analysis, and executive readouts
- Serve as the primary client-facing leader, managing expectations, timelines, risks, and communication across multiple workstreams
- Facilitate workshops, interviews, and service mapping sessions to ensure accurate alignment of client environments to ISG’s standard service taxonomy
- Oversee project quality and ensure internal and external deadlines are met
Analytical Leadership & Solution Development
Lead interpretation of benchmark results using ISG’s global benchmark database to compare against client performance measures
Technical Expertise
Consulting & Executive Advisory
Team Leadership & Business Development
Required Skillsets
Education
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and / or the scope of the job may change as necessitated by business demands.
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