Southern Alberta Medical | Medical Office Operations Lead
Job Description
Are you passionate about optimizing processes and leading teams to success? Do you thrive in a fast-paced medical environment?
If so, we have an exciting opportunity for you! Southern Alberta Medical is seeking a dedicated Medical Office Operations Lead to join our team and make a significant impact on our clinic's operations.
About Us :
At Southern Alberta Medical, we are committed to providing exceptional healthcare services to our community. Our team is dedicated to continuous improvement and innovation, ensuring that our patients receive the best care possible.
As the Medical Office Operations Lead, you will play a crucial role in shaping the efficiency and effectiveness of our administrative processes.
Key Responsibilities :
- Process Mapping & Implementation : Design and implement job task processes to streamline operations. Serve as the go-to expert on administrative processes and procedures.
- Performance Monitoring & Analysis : Track patient access and flow metrics, identify trends, and recommend improvements.
Analyze team performance metrics to drive continuous improvement.
Team Leadership & Training : Oversee the daily operations of the administration team, providing training and mentorship to maximize potential.
Recognize and reward high performance.
- Business Process Improvements : Lead initiatives to enhance business processes based on current requirements. Assist in developing and refining Standard Operating Procedures (S.O.Ps).
- Issue Resolution : Take ownership of issues reported by the admin team and ensure successful resolution.
Requirements
Qualifications :
- Education : Post-secondary education, preferably within the medical field.
- Experience : Minimum one year of experience in process mapping and two years in a leadership role. Previous medical experience is a plus.
- Skills : Strong analytical skills, proficiency in performance metric analysis, and excellent judgment and decision-making abilities.
Clear communication skills and a knack for training and mentoring team members
Benefits
What We Offer :
- A collaborative and supportive work environment.
- Opportunities for continuous learning and development.
- Competitive salary and benefits package.
- The chance to make a real difference in the lives of our patients and staff.
Why Join Us?
At Southern Alberta Medical, you will be part of a team that values innovation, excellence, and a commitment to quality care.
We believe in empowering our employees to take initiative and drive change. If you are a motivated leader with a passion for process improvement and team development, we would love to hear from you!
Requirements
Qualifications : Education : Post-secondary education, preferably within the medical field. Experience : Minimum one year of experience in process mapping and two years in a leadership role.
Previous medical experience is a plus. Skills : Strong analytical skills, proficiency in performance metric analysis, and excellent judgment and decision-making abilities.
Clear communication skills and a knack for training and mentoring team members
Associate Director (Digital Medical Lead, Pharma)
Bridge and collaborate with functions such as Medical Strategy, Medical Information, Field Medical, Research and Social Media for end-to-end pull-through of digital strategic medical communications plans. The Digital Medical Experience Lead will have key expertise in digital medical engagement trans...
Sr UX Researcher and Collaboration Lead (Nova Scotia, Canada)
We spark ideas that lead to positive impact and continued success. As a collaboration lead, you will be building and maintaining relationships with strategic customers, and establishing collaboration agreements that facilitate customer involvement in key UX activities. Lead impactful, meaningful end...
Medical Laboratory Technologist - Saskatchewan/Alberta, Canada
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As we continue to grow, we are seeking a Medica...
Operations - Medical Services
Alberta Class 4 Drivers License (or equivalent to Alberta Class 4). With 15,000 employees in 92 countries, decades of experience, and 2500 global experts in Medical, Fire, and Rescue, we aren’t just setting the bar, we ARE the bar. No one trains, prepares, leads, and innovates like International SOS...
Research Administrative Assistant
Recruiting Canada- Wide (salary may differ with respect to region).Please note that this is a contract position until March 2025 end.Our team of motivated professionals are paving the way to a fully inclusive nation, because we believe that disability should never stand in the way of ambition.We dri...
Manager, Corporate Office
The Manager Corporate Office is also responsible for the planning and coordination of all SOGC Board and Board Committee activities including the Annual General Meeting by providing executive support to ensure smooth functioning of the governance activities of the SOGC. Hybrid flexible workplace spl...
Bilingual Medical Support Assistant
Our client, in the Healthcare Industry, is seeking a Medical Support Assistant to join their team. As a Medical Support Specialist, you will be part of the Customer Care Department supporting the MyCare team. Experience in a medical environment. ...
Cinic Office Manager
Set administrative priorities, delegate work to office support staff and ensure deadlines met. Effective office administrative management skills. Counselling/healthcare office and staff management experience. ...
Office Manager
ADMINISTRATIVE AND HR OFFICER / OFFICE MANAGER. Provide general office support, such as ordering supplies, managing office equipment, and coordinating office maintenance. Over 5 years of experience as an office/operations manager, HR generalist, or HR manager. The Office Manager's role is to oversee...
Office Manager/Receptionist
All general office administration functions and ensuring the smooth running of the office. You have at least 1 year experience within a Office Manager or Receptionist role, ideally within the IT industry. Acting as the main point of contact for any general office and/or facility related concern. ...