- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
- or equivalent experience
Work setting
- Willing to relocate
- Urban area
- Transportation
- Freight forwarding
- Warehouse
- Head office
Tasks
- Develop specific plans to prioritize
- Organize tasks to accomplish the work
- Track and complete work orders
- Co-ordinate activities with other work units or departments
- Perform routine clerical duties
- Prepare and submit reports
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Organize warehouse and work areas
- Perform general office duties
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Recruit and hire staff
- Compile worksheets and specifications of orders
- Prepare and maintain progress and other reports
- Provide customer service
- Train workers in duties and policies
- Arrange training for staff
- Conduct performance reviews
- Co-ordinate, assign and review work
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Record mileage, fuel use, repairs and other expenses
- Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Organize and maintain inventory
Supervision
- 5-10 people
- Dispatchers and radio operators
- Transportation route and crew schedulers
Computer and technology knowledge
- Dispatch management service software
- Monitoring and tracking software
- Electronic scheduler
- Electronic mail
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- MS Outlook
- Internet
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
- Adobe Acrobat Reader
- MS Office
Service experience
- Delivery
- Trucking
Area of specialization
Traffic controlling
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Physically demanding
- Repetitive tasks
Weight handling
Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Accurate
- Values and ethics
- Initiative
- Judgement
- Analytical
- Proactive
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Financial benefits
- Bonus
- Commission
Other benefits
- Free parking available
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Parking available
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities