transportation logistics coordinator

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

• Willing to relocate
• Urban area
• Transportation
• Freight forwarding
• Warehouse
• Head office

Tasks

• Develop specific plans to prioritize
• Organize tasks to accomplish the work
• Track and complete work orders
• Co-ordinate activities with other work units or departments
• Perform routine clerical duties
• Prepare and submit reports
• Ensure accuracy of completed time sheets, payroll and other summaries
• Ensure proper functioning of equipment
• Maintain work records and logs
• Monitor personnel workloads and locations
• Organize warehouse and work areas
• Perform general office duties
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Recruit and hire staff
• Compile worksheets and specifications of orders
• Prepare and maintain progress and other reports
• Provide customer service
• Train workers in duties and policies
• Arrange training for staff
• Conduct performance reviews
• Co-ordinate, assign and review work
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Organize and maintain inventory

Supervision

• 5-10 people
• Dispatchers and radio operators
• Transportation route and crew schedulers

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Electronic scheduler
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• MS Outlook
• Internet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows
• Adobe Acrobat Reader
• MS Office

Service experience

• Delivery
• Trucking

Area of specialization

• Traffic controlling

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Physically demanding
• Repetitive tasks

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Accurate
• Values and ethics
• Initiative
• Judgement
• Analytical
• Proactive

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• 1 year to less than 2 years

Financial benefits

• Bonus
• Commission

Other benefits

• Free parking available
• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Parking available

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities