customer service manager - automobiles
- Education :
- Expérience :
Education
- College / CEGEP
- or equivalent experience
Work setting
Automobile dealership
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and / or volunteers
- Conduct performance reviews
- Plan, organize, direct, control and evaluate daily operations
Supervision
3-4 people
Experience
3 years to less than 5 years
Health benefits
Dental plan
Financial benefits
- Bonus
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 hours per week
customer service manager - automobiles
Determine merchandise and services to be sold. Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
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