information technology (IT) support technician
- Education : College / CEGEP
- Experience : 3 years to less than 5 years
- or equivalent experience
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Team player
- Dependability
- Reliability
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Life insurance
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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