Bilingual Disability Case Manager
Job Description
Our well established client in the insurance sector is seeking a Bilingual (French / English) Disability Case Manager to join their team! This full-time permanent opportunity offers a competitive salary and bonus structure , flexible work schedule (4 days / week remote and 1 day / week onsite in Downtown Ottawa), benefits coverage , RRSP plan with matching , wellness account, growth opportunities and much more!
The individual will managing assigned disability claims by evaluating medical information and job duties, developing case management and return to work plans during periods of disability.
They are also responsible for delivering timely, professional and responsive service to clients and their employees. Roles and Responsibilities
- Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update
- Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers
- Write letters to inform all affected parties of decisions regarding disability cases
Qualifications and Skills
- Proficiency written and orally comprehension skills in both English and French
- Possess strong interpersonal skills and excellent listening skills
- Maintain organizational and multi-tasking skills
- Ability to be solution-oriented and known to be a decision-maker
- Ability to work in a fast paced environment handling a high number of cases / calls
Nice-to-Haves
- A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and / or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field.
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