Operations Manager

Job Description

AECOM Buildings Places is seeking a Operations Manager to lead and grow our Burnaby office. This position is based out of Burnaby BC.

About The Role

You will reside within our Buildings and Places group leading an operational unit of the business supporting the this role you will execute the strategic direction ensuring the business success of the teams within the operating unit. Working in collaboration with other Operations Managers Market Sector Leads and Practice Leads you will contribute to the growth of both top-line and bottom-line metrics in addition to the retention and growth of a multi-disciplined team of Architects Engineers and Project Managers reporting to you. In addition to leading some of our highest profile projects you will support project managers and discipline practice leads and initiatives that source out new business.

Major Responsibilities :

• Plans and directs the practice for an operational unit department or specialty.
• Ensures directly and through subordinates that projects are completed on time and to company standards.
• Provides periodic progress reports to senior management.
• Position requires extensive progressive experience.
• Has financial and project management responsibilities for projects.
• Responsible for the creation of work plans and task definitions oversees data collection and develops solutions to business / client problems with a focus on financial analysis and improvement.
• Provides solutions to business / client challenges developed from a foundation of understanding or analysis of business practices and goals.
• Be accountable for end-to-end leadership for a part of our business.
• Develop long and short-term strategies for business success and assemble teams to execute.
• Achieve all aspects of the financial plan and manage business risks ethics and compliance safety and quality.
• Be aware of and drive the adoption of global business strategies and key initiatives such as digitalization and ESG.
• Lead and motivate people within your area to deliver optimal results and attract and develop people to strengthen teams.  This team has experienced a variety of challenges in recent months and needs a people focused leader.
• Enable growth of the business in partnership with Market Sector Leads and other Business Lines through a focus on clients expansion of services and capability commitment to delivering excellence and exceptional teams.
• Collaborate with other teams and areas of expertise locally regionally and globally to identify and implement best practices.
• Mentor coach and sponsor the next generation of talent across our business.
• Build diverse teams and champion equity diversity and inclusion throughout the organization.
• Supports the DOO to proactively identify areas of improvement including analysing Key Performance Indicators (KPI) such as utilization; Gross Margin (GM); Selling General and Administrative Expenses (SG&A); Earnings Before Interest Taxes and Amortization (EBITA); and Days Sales Outstanding (DSO).
• Ensures measures are in place for implementation of QA / QC Procedures in line with client expectations and AECOM Quality Management Systems.
• Act as the primary point of escalation between project teams and clients when necessary.

Qualifications :

Minimum Requirements :

Preferred Qualifications and Attributes :

Additional Information :

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at .

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening assessment and selection of applicants for this role. Final hiring decisions are made by the hiring team.

Remote Work : No

Employment Type : Full-time

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Experience : years

Vacancy : 1