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Engineering Manager - Merchant Experience / Gestionnaire, Ingénierie
Engineering Manager - Merchant Experience / Gestionnaire, IngénierieParamount Commerce • Calgary, AB, CA
Engineering Manager - Merchant Experience / Gestionnaire, Ingénierie

Engineering Manager - Merchant Experience / Gestionnaire, Ingénierie

Paramount Commerce • Calgary, AB, CA
3 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Based in Canada, Paramount Commerce is a fintech company focused on making payments simpler and more secure. We’ve been helping reshape online payments since the early 2000s, enabling people to pay directly from their bank accounts, without relying on credit cards or e-wallets.

Security, risk management, and reliability are at the core of what we do. We build payment solutions that are seamless, backed by strong safeguards and meaningful data.

As we continue to grow across Canada and prepare for global expansion, we’re looking for curious, thoughtful people who enjoy solving complex problems and pushing ideas forward. If you’re excited about building the future of payments - and want to be part of a team that’s shaping what’s next - we’d love to hear from you.

The Opportunity

We're looking for an Engineering Manager to lead our Merchant Experience engineering team in building robust, scalable, and intuitive systems that enhance the experience and engagement of our merchants. This critical role will drive technical excellence and innovation across our merchant platform, enabling seamless onboarding, management, and retention of merchants through robust technology and superior user experience.

This is a hands-on leadership role, guiding a high performing, autonomous team while fostering a culture of collaboration, accountability, and continuous improvement. If you’re passionate about owning a domain and leading a team of talented engineers, in an environment full of complexity, we’d love to hear from you.

What You'll Do

  • Lead, manage, mentor, and scale a high-performing team of engineers dedicated to building merchant centric features, APIs, portals, and systems that optimize merchant operations.
  • Partner closely with Product Management, other Engineering domains, and our Data Science team to understand merchant needs and translate them into pragmatic technical solutions.
  • Architect and deliver scalable, high-performance systems that improve merchant onboarding, engagement, and loyalty.
  • Ensure seamless integration and interoperability across our platforms, enabling merchants to efficiently manage their operations.
  • Foster a culture of technical excellence through code reviews, best practices, and modern software engineering principles.
  • Be hands-on with design and architecture decisions while leading by example in technical discussions and implementation reviews.

Who You Are

  • 5+ years of software engineering experience, with strong proficiency in Golang , and 3+ years leading engineering teams.
  • Deep understanding of distributed systems , scalability, and performance.
  • Experience designing and operating microservices , with a strong grasp of Event Sourcing .
  • Comfortable working in Kubernetes and modern cloud environments (AWS / GCP).
  • Experience partnering closely with Product to own a domain end-to-end.
  • Hands-on when it matters, guiding design and architecture without micromanaging.
  • Strong judgment around trade-offs, balancing innovation with proven approaches.
  • Calm, confident, and collaborative, with strong opinions that are loosely held.
  • Customer minded, with care for how technical decisions impact real people.
  • We’re looking for an Engineering Manager who enjoys staying close to the work, building strong teams, and turning complex problems into elegant, scalable systems.

    Why Paramount Commerce?

  • Canadian Company with over 22 years of history  🇨🇦
  • Competitive salary
  • Generous Vacation + Summer Fridays
  • Health & Dental Benefits
  • Wellness Spending Account
  • Retirement savings matching plan
  • Remote first environment
  • Quality Hardware provided to do your work
  • Parental leave top up program
  • Birthday Day Off
  • Quarterly Socials
  • Volunteer Days to give back to our community
  • The base salary range for this full-time position is $180,000 - $220,000 CAD.

    Final compensation will be dependent on experience, skillset, and role related qualifications, and will include benefits and bonus as per company policy. Please note that base salary ranges may differ based on location and local currency.

    We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices.

    DEI

    At Paramount Commerce, we are proud to be an equal opportunity employer, and we do our best to make sure all people feel supported and connected at work.  We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds.

    We believe that different perspectives, experiences, backgrounds, and skill sets are what make for high performing teams, and we are committed to creating a place for our employees to be their authentic selves.  Don't worry if you don't check every box. If you're excited about this role and think you'd be a good fit, we encourage you to apply.

    Accommodations

    Accommodations are available on request for candidates taking part in all aspects of the recruitment process. If you require any accommodation, please let us know and we will work with you to provide the necessary support.

    Gestionnaire, Ingénierie – Expérience marchands

    À propos de Paramount Commerce

    Basée au Canada et ayant son siège social à Toronto, Paramount Commerce est une entreprise de technologie financière qui vise à rendre les paiements plus simples et plus sécuritaires. Depuis le début des années 2000, nous contribuons à transformer les paiements en ligne en permettant aux consommateurs de payer directement à partir de leur compte bancaire, sans recourir aux cartes de crédit ou aux portefeuilles électroniques.

    Fiers membres de Paiements Canada, nous sommes étroitement liés à l’évolution du paysage financier et veillons à ce que nos solutions demeurent conformes, fiables et tournées vers l’avenir. La sécurité, la gestion du risque et l’intégrité des données sont au cœur de tout ce que nous développons. Nous concevons des solutions de paiement fluides, réfléchies et évolutives.

    Alors que nous poursuivons notre croissance au Canada et préparons notre expansion vers de nouveaux marchés, nous recherchons des personnes curieuses, réfléchies et axées sur les données, qui aiment résoudre des problèmes complexes de bout en bout et faire progresser des idées du concept à l’exécution dans un environnement rapide et itératif.

    L’opportunité

    Nous recherchons un(e) Gestionnaire, Ingénierie pour diriger notre équipe d’ingénierie dédiée à l’Expérience marchands. Cette équipe conçoit des systèmes robustes, évolutifs et intuitifs qui améliorent l’engagement et l’expérience de nos marchands.

    Ce rôle clé vise à assurer l’excellence technique et l’innovation au sein de notre plateforme marchands, en facilitant l’intégration, la gestion et la fidélisation des marchands grâce à des technologies solides et une expérience utilisateur de grande qualité.

    Il s’agit d’un rôle de leadership actif et concret. Vous guiderez une équipe performante et autonome tout en favorisant une culture de collaboration, d’imputabilité et d’amélioration continue. Si vous êtes motivé(e) par la prise en charge complète d’un domaine et par le développement d’ingénieurs talentueux dans un environnement complexe, nous serions ravis de vous rencontrer.

    Ce que vous ferez

  • Diriger, encadrer et faire évoluer une équipe d’ingénieurs performants responsable du développement de fonctionnalités, d’interfaces de programmation applicative (API), de portails et de systèmes centrés sur les marchands
  • Collaborer étroitement avec l’équipe Produit, les autres domaines d’ingénierie et l’équipe de science des données afin de comprendre les besoins des marchands et les traduire en solutions techniques pragmatiques
  • Concevoir et livrer des systèmes évolutifs et performants qui améliorent l’intégration, l’engagement et la fidélisation des marchands
  • Assurer l’intégration harmonieuse et l’interopérabilité entre nos plateformes afin de permettre aux marchands de gérer efficacement leurs opérations
  • Favoriser une culture d’excellence technique par des revues de code rigoureuses, l’adoption des meilleures pratiques et l’application de principes modernes d’ingénierie logicielle
  • Participer activement aux décisions d’architecture et de conception, en donnant l’exemple lors des discussions techniques et des revues d’implantation
  • Qui vous êtes

    Vous êtes un(e) leader technique qui aime rester près du travail concret, bâtir des équipes solides et transformer des problèmes complexes en systèmes élégants et évolutifs.

  • Plus de 5 années d’expérience en développement logiciel, avec une solide maîtrise du langage Go, et au moins 3 années d’expérience en gestion d’équipes d’ingénierie
  • Compréhension approfondie des systèmes distribués, de l’évolutivité et de la performance
  • Expérience dans la conception et l’exploitation de microservices, avec une bonne maîtrise du modèle d’architecture fondé sur l’approvisionnement par événements
  • Aisance avec Kubernetes et les environnements infonuagiques modernes (notamment Amazon Web Services ou Google Cloud Platform)
  • Expérience de collaboration étroite avec les équipes Produit pour assurer la prise en charge complète d’un domaine
  • Capacité à intervenir de manière concrète lorsque nécessaire, en guidant les décisions d’architecture sans tomber dans la microgestion
  • Bon jugement dans l’évaluation des compromis techniques, en équilibrant innovation et solutions éprouvées
  • Attitude calme, confiante et collaborative, avec des convictions fortes, mais ouvertes à la discussion
  • Sensibilité aux besoins des clients et compréhension de l’impact réel des décisions techniques sur les utilisateurs
  • Pourquoi Paramount Commerce ?

  • Entreprise canadienne avec plus de 22 ans d’histoire 🇨🇦
  • Salaire compétitif
  • Vacances généreuses et horaires d’été aménagés
  • Assurance santé et dentaire
  • Compte mieux-être
  • Régime d’épargne-retraite avec contribution de l’employeur
  • Environnement de travail principalement à distance
  • Équipement technologique fourni
  • Programme de complément au congé parental
  • Congé le jour de votre anniversaire
  • Activités sociales trimestrielles
  • Journées de bénévolat
  • Fourchette salariale : 180 000 $ à 220 000 $ CAD

    La rémunération finale dépendra de l’expérience et des qualifications pertinentes.

    Exigence linguistique

    La connaissance de l’anglais peut être requise afin de collaborer avec des collègues, partenaires et clients situés à l’extérieur du Québec.

    Diversité, équité et inclusion

    Paramount Commerce est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Nous valorisons la diversité des perspectives, des expériences et des parcours. Si ce rôle vous intéresse, même si vous ne répondez pas à tous les critères, nous vous encourageons à postuler.

    Des accommodements sont disponibles sur demande à toutes les étapes du processus de recrutement.

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    Engineering Manager Merchant Experience Gestionnaire Ingnierie • Calgary, AB, CA

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