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Solution Engineer
Solution EngineerMealSuite • Cambridge, ON, Canada
Solution Engineer

Solution Engineer

MealSuite • Cambridge, ON, Canada
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

We’re looking for a high-energy, technically-minded Solution Engineer to join our Solutions Engineering Team. Reporting to the Director of Solutions Engineering, you’ll be the technical “glue” of the sales process — supporting both direct sales and our growing partner sales channel. You’ll play a pivotal role in shaping the customer and partner experience, ensuring every prospect’s journey is seamless, impactful, and clearly demonstrates the value of our mission-critical technology.

What You’ll Do

  • Technical Discovery - Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them to MealSuite’s capabilities.
  • Product Storytelling - Deliver tailored, persuasive product demonstrations that go beyond features to show real-world impact on patient care — whether presenting directly to prospects or enabling partners to do the same.
  • Proof of Concept - Lead the technical validation phase, answering deep dive questions on data integration, regulatory compliance, and workflow automation.
  • Partner Enablement - Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them position MealSuite effectively.
  • Subject Matter Expertise - Serve as the “voice of the product” during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.
  • Feedback Loop - Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.

What You Bring

  • 3+ years of experience in a technical presales or consulting role , ideally within SaaS or healthcare technology.
  • Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success.
  • Familiarity with Customer Relationship Management tools , such as Salesforce, HubSpot, Zoho, or equivalent.
  • Effective communication skills, able to translate complex technical workflows into simple, value-driven stories for healthcare administrators, clinical staff, and partner sales teams.
  • Strong affinity for “under the hood” work , like figuring out how to configure solutions to meet specific client needs .
  • A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization .
  • Ability to thrive in a collaborative, fast-moving environment
  • Willingness to travel occasionally; valid passport with no travel restrictions (Canada / USA; Vietnam if required)

    • Compensation : $80,000 – $91,600 CAD / $88,100–$100,000 USD per year + Commission

    This role requires working onsite in our Cambridge OR Dallas office two days per week .

    If you’re more than an hour away, apply anyway we’re open to discussing options.

    Why You’ll Love Working Here

  • Unlimited paid time off  – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
  • Retirement savings support – we invest in your future with RRSP / 401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
  • Health benefits  – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.
  • Hybrid flexibility  – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
  • Work-life balance  – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
  • Participation in our equity program  – we’d love for you to share in MealSuite's success as we continue to grow!
  • Opportunities for career development and advancement  – we support our employees in pursuing and achieving their professional goals.
  • Purposeful work with a positive community impact  – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at   mealsuite / careers.

    • We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact  .

    MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

    This is a current vacancy, and we are actively hiring for this positio n.

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    Solution Engineer • Cambridge, ON, Canada