Benefits Enrollment Specialist - WFH

Position Overview

We are expanding our remote operations and are seeking reliable, people-oriented individuals to join our customer-facing team. This role focuses on assisting members who have requested information, providing clear guidance, and delivering a high standard of virtual service. Strong communication skills and a professional attitude are key to success in this position.

About the Organization

This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of members depend on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued after career changes or retirement.

The organization is built on transparency, ethical service, and long-term stability. It maintains a strong financial foundation and places a heavy emphasis on training, advancement, and leadership development, offering team members the opportunity to grow into long-term careers.

Core Responsibilities

Make and receive phone calls with members who have requested information

Schedule and conduct virtual meetings and presentations

Explain program options clearly through online platforms

Assist with digital applications and required documentation

Perform basic data entry and maintain accurate records

Follow quality control procedures and internal guidelines

Participate in leadership and professional development training

What We Provide

Weekly advances and performance-based bonuses

Average first-year earnings of approximately $55,000

Structured career advancement and leadership opportunities

Flexible scheduling options

Fully remote, work-from-home environment

Residual income potential

Comprehensive health benefits

One-on-one onboarding, training, and ongoing mentorship

Eligibility for annual incentive travel programs

Supportive, growth-focused team culture

Candidate Requirements

Clear verbal and written communication skills

Strong time management and organizational abilities

High school diploma required (post-secondary education is an asset)

Previous customer service or retail experience is helpful but not required