Towing and Storage SpecialistCAA Club Group • Thornhill, ON, CA
Towing and Storage Specialist
CAA Club Group • Thornhill, ON, CA
30+ days ago
Job type
- Full-time
Job descriptionCompletion of Post-secondary education 1-5 years prior claims handling experience coupled with 2-3 years customer service experience Strong knowledge of relevant and current towing equipment, and towing and storage by-laws Familiar with Small Claims Court practices / procedures and Pay Into Court, and cheque certification process Excellent communication skills both written and oral Demonstrated negotiation and conflict resolution skills Superior customer service and interpersonal skills
Position Details
What you will do :
- Investigate, evaluate, negotiate towing and storage payouts on PD Claims while adhering to the established by-laws
- Manage a pending of Pay Into Court files, as they arise
- Act as liaison between Members, shops, tow operators, pounds, legal and salvage vendors to ensure TSU adherence
- Responsible for ensuring that all Total Loss vehicles are moved to salvage, ensuring plates / personals removed, as well as vehicle released
- Responsible for the repatriation of Stolen and Recovered vehicle processing either local or overseas
- Collaborate effectively with peers / other departments
- Remain up to date on industry trends and by laws
- Perform other tasks and duties as assigned by the Manager
Who you are :
#LI-Hybrid
#LI-SS1
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