Program Assistant - Finance

Reporting to the Director, Undergraduate Programs, this position acts as administrative and program support for the various undergraduate programs. The Program Assistant – Finance is one of a team, working collaboratively to provide exceptional front line customer service for 1000+ students, as well as advanced secretarial support and diversified administrative duties for classroom and instructional support.

This position requires a strongly motivated and organized individual to work in a flexible setting where workflow is assigned based on functional needs including support for the Academic Director, the programs, students, admission team, faculty and sessional instructors.

Experience

This position requires a level of education, training, and experience equivalent to two years’ experience providing administrative support within a professional office environment.

Knowledge / Skills / Abilities

• Advanced secretarial and administrative skills
• Multicultural awareness, sensitivity and professionalism in dealing with a wide variety of stakeholders (current and potential students, faculty, sessional instructors, and the business community)
• Advanced organizational and time management skills with advanced attention to detail
• Excellent clerical skills including the ability to accurately input data, etc. using word processing, spreadsheets and databases
• Ability to manage a large volume of work, and to take initiative, prioritize and problem-solve in order to meet deadlines
• Strong sense of teamwork and customer service in assisting faculty, staff, students, the general public, and other university departments
• Demonstrated ability to learn, interpret, and explain relevant policies and procedures from multiple sources
• Able to produce accurate results and work effectively under pressure with minimal supervision
• Willingness to learn new systems and procedures, and flexible in adapting to changing work priorities in an environment with constant interruptions
• Ability to maintain confidentiality and handle highly sensitive material
• Strong communication skills

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