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Inbound Sales Executive (Bilingual - French)
Inbound Sales Executive (Bilingual - French)Xerox • Saint John, New Brunswick, Canada
Inbound Sales Executive (Bilingual - French)

Inbound Sales Executive (Bilingual - French)

Xerox • Saint John, New Brunswick, Canada
13 days ago
Job type
  • Full-time
Job description

Overview :

Join our team at a technology-driven digital printing company, where innovation and opportunity intersect. We're seeking a Bilingual Sales Executive (comfortable with both French and English) who can effectively use digital tools, automation, and the Xerox sales system to enhance our client engagement approach.

What you'll do : Client Engagement

  • Convert inbound calls and web chats into leads and or service contract orders, with a focus on strategic upselling, cross-selling, building the equipment pipeline, and driving sales growth.
  • Take ownership of key performance metrics, including revenue generation, profit margins, and win rates, continuously striving for improvement.
  • Foster positive relationships with our field teams, collaborating to develop strategies for optimal coverage of overlaid accounts.
  • Apply sales strategies and call prioritization techniques to drive tangible business results.
  • Proactively engage with key decision-makers within client organizations, forging meaningful connections that drive success.
  • Identify and nurture high-quality equipment leads to fuel our growth.
  • Qualify leads submitted through campaigns.
  • Demonstrate fluency in articulating the features, advantages, and benefits of Xerox Solutions to prospective clients.
  • Skillfully resolve conflicts, both internally and externally, to maintain smooth operations and client satisfaction.

Sales Strategy and Execution

  • Master the art of executing inbound campaigns and strategies, ensuring their seamless integration into our sales approach.
  • Collaborate closely with cross-functional teams to strategize and navigate complex sales cycles effectively.
  • Implement proven sales management processes to achieve objectives related to new business, product launches, or segment expansion.
  • Develop a deep understanding of our clients' strategic business objectives, tailoring our offerings to align with their goals.
  • Process Management and Administration

  • Oversee the Order To Install process, ensuring a smooth transition from sales to installation.
  • Maintain and update client databases, ensuring accurate and up-to-date information.
  • Embrace the flexibility to perform other necessary duties as required to contribute to our collective success.
  • What you'll need to suceed :

  • Minimum 1 year sales and contact center experience.
  • Fluent in both French and English (verbally & written).
  • Exhibit flexibility to work varying hours, including Canadian or US holiday schedules when necessary.
  • Demonstrate strong interpersonal, communication, and client relations skills.
  • Maintain a professional telephone demeanor.
  • Apply excellent listening and probing skills.
  • Effectively multitask with exceptional attention to detail and accuracy.
  • Utilize strong analytical and mathematical skills.
  • Display organization with effective time and activity management abilities.
  • Operate effectively under pressure with maturity and self-confidence.
  • Exhibit proficiency in systems literacy (PowerPoint, Excel, Word, Outlook) and intranet / internet familiarity.
  • Excel in the ability to work independently with minimal supervision and within a team environment.
  • Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and let's shape the future together.

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    Inbound Sales Executive Bilingual French • Saint John, New Brunswick, Canada

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