front desk manager - accommodation services

Mamma's Inn
Niagara Falls, ON, CA
$28 an hour (estimated)
Permanent
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience : 1 year to less than 2 years

Work setting

Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients / guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

Supervision

3-4 people

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Work Term : Permanent
  • Work Language : English
  • Hours : 32.5 hours per week
  • 19 days ago