Service Department Manager

Be part of what makes us different.

In this leadership role youll partner with the Store Manager and Front-End Specialist to bring Farm Boys vision of delivering the best fresh shopping experience to life. Youll take ownership of front-end operations while building a high-performing engaged team that provides outstanding service to every customer. Through coaching collaboration and strong operational oversight youll help create a store environment rooted in trust teamwork and excellence. Here are some of the other ways youll help us stand out :

• Deliver outstanding customer service while supporting Farm Boys vision of the best fresh shopping experience.
• Collaborate with the Store Manager and Front-End Specialist to execute strategies that achieve business goals and operational success.
• Build a culture of trust and engagement through one-on-one coaching and regular team huddles that share goals celebrate wins exchange product knowledge and encourage feedback.
• Recruit train develop and motivate a high-performing front-end team through interviewing performance reviews coaching recognition and ongoing development all while maintaining the highest standards of confidentiality and trust.
• Safeguard financial integrity through effective safe management documentation and record retention overseeing refunds cashier over / short reporting and float audits.
• Promote compliance with company policies and government regulations as communicated through management meetings operational manuals employee handbooks and written directives.
• Ensure consistent adherence to all Safe Food Handling and Health & Safety policies procedures and regulatory standards.
• Oversee daily front-end operations and deliverables including cash service overrides cart retrieval scheduling payroll support and overall department cleanliness.
• Participate in store coverage rotation as Manager on Duty including opening and closing procedures and emergency response support as required.
• Manage Floral Department operations including merchandising ordering inventory control and financial performance
• Contribute to overall store success by undertaking additional responsibilities as required.

Qualifications :

What you bring to the table.

We provide the opportunity and you bring the potential.

What we bring to the table.

At Farm Boy we believe in supporting our Team Members throughout their careers. Whether its at our Home Office or our stores were proud to stand out in the market as a workplace that offers :

Additional Information :

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career youre craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds identities and experiences to applyincluding those with non-traditional career paths.

We strive to create an environment where everyone feels valued respected and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Sales Experience,Food Service,Succession Planning,Management Experience,Materials Handling,Pricing,Conveyor Installation,Food Production Experience,Leadership Experience,P&L Management,Retail Management

Experience : years

Vacancy : 1