hotel front desk supervisor 

2528-6360 quebec inc
Sainte-Marthe, QC, CA
$22 an hour
Permanent
Full-time
  • Work Term : Permanent
  • Work Language : Bilingual
  • Hours : 40 hours per week
  • Education : Secondary (high) school graduation certificate
  • Experience : 7 months to less than 1 year

Work setting

  • Relocation costs not covered by employer
  • Willing to relocate
  • Hotel, motel, resort

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients / guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Provide customer service
  • Manage knowledge
  • Resolve complaints and claims

Supervision

5-10 people

Computer and technology knowledge

  • MS Outlook
  • Central reservation system (CRS)

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Collaborative
  • Leadership

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Other benefits

  • Free parking available
  • On-site amenities
  • Parking available
  • 30+ days ago
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