Platform Engineer, Service Now

British Columbia Investment Management Corporation (BCI) offers an exceptional opportunity to work at a world-class organization while living in a west coast setting. With $295.0 billion of gross assets under management, as of March 31, 2025, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector and one of the largest asset managers in Canada. BCI seeks investment opportunities around the world and across a range of asset classes that convert savings into productive capital. Our investment returns play a significant role in helping our institutional clients build a financially secure future for their beneficiaries.

Are you a Platform Engineer with expertise in developing and implementing ServiceNow solutions? BCI is seeking an individual like you to join our team for a 15-month fixed term position. This is your opportunity to contribute to our forward-thinking technology strategy while driving efficiency and innovation across our organization. You\u2019ll work alongside a talented team of professionals, gaining valuable experience and development opportunities in a collaborative environment. As a key contributor, you will have the flexibility to work in either our Victoria or Vancouver office while enjoying extended benefits and a performance-based incentive plan, all while supporting the growth and success of one of Canada\u2019s largest institutional investors.

THE OPPORTUNITY

As a Platform Engineer, you will work closely with business and technical stakeholders to facilitate the successful deployment, growth, and enhancement of ServiceNow. Leveraging your expertise, you will drive the creation and implementation of platform maturity roadmaps in a hybrid Agile environment, ensuring the efficient delivery of top-quality products and services.

With a strong foundation in platform configuration and administration, you will offer support and troubleshooting for platform-related issues and may join an on-call rotation to address critical business needs. This position can be based in either Vancouver or Victoria, with occasional travel required between the two cities.

WHAT YOU BRING

• Bachelor\u2019s degree in Technology, Engineering, Computer Science, or a related field
• A minimum of 5 years of experience as a Platform Administrator, Platform Engineer, Developer, or Software Engineer, with a strong focus on implementing, developing, and managing platform configurations and operations
• Hands-on experience with service management platforms, including in-depth knowledge of ServiceNow ITSM modules, Active Directory, System Center Configuration Manager (SCCM), and configuration management databases (CMDB); professional certification or training in ITIL, ServiceNow, or a similar field is required
• Proficiency in configuring both on-premise and cloud-based environments
• Familiarity with Agile methodologies (Lean, Kanban, or Scrum) and DevOps practices
• Proven track record of working within a technical team to analyze complex problems, identify issues, and collaboratively deliver effective and efficient solutions
• Exceptional customer service, listening, communication, and problem-solving skills
• Prior experience in the investment management industry is considered an asset

KEY RESPONSIBILITIES

WHERE YOU WILL WORK

Work from either of our downtown Victoria or Vancouver offices : relocation support is available if needed.

SALARY RANGE

The annualized base salary range for this role is CAD $103,000 to $124,000 .

Our recruitment process requires that the successful candidate agrees to undergo a criminal record search, education and designation verification; to provide a declaration of no previous or current criminal status; and to comply with our corporate Code of Ethics & Professional Conduct.

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