Job Description
Job Description
HIGH-PERFORMING MEDICAL OFFICE ASSISTANT
Position Available
Our unique multi-disciplinary clinic is seeking an experienced and professional creator of great first impressions! As one of our front-line professionals, you flourish in a fast-paced team environment, have a smile on your face naturally and extend a welcoming demeanor to our valued patients.
As our ideal candidate, you :
- Demonstrate excellent communication skills both in-person and over the phone
- Are meticulously well-organized with demonstrated success in managing and completing an abundance of administrative responsibilities.
- Are focused on providing a superior patient experience.
- Are energized by interacting with people while maintaining professionalism.
- Contribute to the team environment always seeking opportunities to set colleagues up for success.
- Bring to the table a winning, can-do’ attitude.
- Have experience in an administrative, reception or customer relations capacity
- Are a quick learner with varied computer skills
- Are professional in your attire and demeanor.
- Are punctual for your workday.
- A college or university degree / diploma is an asset.
In this role, your primary functions include but are not limited to the following :
- Representing our brand of friendly professionalism by providing the best possible first impression, offering clear and thorough communication, and extending a positive lasting impression to our patients
- Reception : answer incoming calls and take phone messages
- Patient check-in and check-out
- Booking and rescheduling patient appointments
- Follow-up phone call appointment reminders and confirmations
- Correspondence : draft and compose letters, memos, fax, photocopy
- Scanning documents
- Preparing intake forms and new patient files
- Filing pertinent documentation on behalf of the clinic
- Ensuring and managing a smooth flow of patients through the office
- General care and cleaning of the office will be required
This is a full-time position (approx. 40 hours); with availability for occasional Saturday coverage, as needed.
Please send your resume with a cover letter to . Please include in your cover letter the three pillars of care that are listed on our Elite Sport Performance website.
No phone calls please
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