Logistics Specialist

Logistics Specialists support the execution and planning of logistics solutions. This involves, reviewing and triaging communications, collaborating with internal stakeholders, supporting first-pass tasks like document review and updating shipment records as well as servicing requests from other offices in the World Courier network.

Logistics Specialists must be able to handle basic duties involved in offering premium courier services and have the ability to work in a high pressure environment. The Logistics specialist must demonstrate a sense of urgency and determination to help in critical situations. He/she must be at ease dealing with details of logistics and must be flexible to work on different shifts including the possibility of days, evenings, nights, and on weekends. Logistics specialists must be customer focused, service minded problem solvers and good team players.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Triaging tasks with more senior associates
• Liaising with airlines, agents and occasionally other parties involved.
• Providing support to colleagues and internal customers.
• Executing planned logistics solution.
• Creating basic shipment orders.
• Following up on orders and working with colleagues to expedite and resolve issues.
• Using World Courier facilities and tools to comply with requirements.
• Pre-advising destination offices for shipments with special requirements.
• Entering clear, precise instructions in order file.
• Develop creative solutions which are in line with the best interest of the client.
• Deal directly with everyone at all levels of the logistics chain: clients, drivers, customs, etc.
• Work with other logistics specialists in World Courier’s vast network of offices

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Minimum of 2 years’ experience in customer care coupled with a High School diploma
• Potential for travel to a multitude of destinations worldwide.
• Effective written and verbal communication skills in English and/or French
• Creative problem solving
• Flexibility to work multiple shifts
• The ability to work with minimal supervision

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:

Affiliated Companies: World Courier of Canada Ltd

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.