WNW Security Supervisor - Rehire

Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada

Job Description

Posted Friday, December 12, 2025 at 5 : 00 a.m.

Authentically Wet'n'Wild, distinctly Canadian, Wet ' n ' Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.

Department : Operations

Availability : Monday to Sunday, various operational hours and holidays

Position Type : Seasonal

Reports To : Supervisor of Operations / Operations Manager

Purpose

The Security Supervisor is responsible for leading all daily security operations throughout the park, including patrol, guest screening, access control, emergency response, and team leadership. This position ensures a safe, secure, and welcoming environment for guests and employees by actively supervising Security Officers, coordinating incident response, and enforcing park policies, safety standards, and applicable legislation. The Security Supervisor oversees team deployment, performance standards, operational readiness, and documentation of activity throughout the shift. The role requires a strong presence in the park, excellent judgment under pressure, effective communication, and the capacity to maintain professionalism and guest service while addressing safety concerns, rule violations, and emergency events.

Key Responsibilities

• Supervise Security Attendants and Access Control Attendants, providing direction, deployment, coaching, and real time performance support.
• Conduct daily briefings to communicate operational priorities, risks, staffing allocation, and service expectations.
• Conduct daily briefings to communicate operational priorities, risks, staffing allocation, and service expectations.
• Ensure proper coverage at all security and access control points, including bag check, staff entrance s.
• Respond to emergencies including medical events, disturbances, lost guest(s), theft reports, and security incidents.
• Act as the incident lead until senior management or law enforcement assumes control, ensuring calm leadership and accurate communication.
• Identify safety risks and operational hazards, initiating corrective action and reporting as required .
• Oversee guest screening, bag checks, and restricted items procedures at park entry points
• Ensure employee check ‑ in procedures are followed, including ID verification, bag checks, and authorization for entry
• Maintain and enforce standards for controlled access to back of -house and secure areas.
• Submit maintenance or safety alerts for immediate hazards or recurring concern s

Complete accurate reports including :

Ensure staff operate in accordance with :

Skills & Abilities

Qualifications

Other Functions :

All other duties that are assigned or necessary in order to support the Operations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around water, confined spaces-cramped quarters, heights, noise, detergents / chemicals, mechanical hazards, moving objects, fumes / odours, dust, mists, gases, or vibrations. The noise level is generally moderate.

EQUAL OPPORTUNITY EMPLOYER

WET‘ N’WILD TORONTO WATERPARK IS A DRUG FREE WORKPLACE

7855 Finch Ave W

Brampton, ON L6T 0B2

416.369.0123

wetnwildtoronto.com

Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada

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