- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
- 3-4 people
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical man...
Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195
Compliance Analyst to support compliance testing for mutual funds for a large insurance client -. Branch Examiner is responsible for performing ongoing and periodic analysis and supporting the Market Conduct Audit (MCA) program for various distribution channels. Support the maintenance and continuou...
Information Technology - Senior Solution Systems Support Analyst, SAP
As the Senior Solution Systems Support Analyst, SAP, you will support with upholding superior quality through the proactive maintenance, management, and optimization of solutions related to Aritzia's SAP platform. As the Senior Solution Systems Support Analyst, SAP, you will:. The Senior Solution Sy...
Intermediate Microsoft 365 Support Analyst specializing in on-premises to cloud migrations with a proven track record of successfully supporting multiple short-term projects.
Intermediate Microsoft Support Analyst specializing in on-premises to cloud migrations with a proven track record of successfully supporting multiple short-term projects. Migrations of various third-party messaging systems to Exchange Online. Address and resolve technical issues that arise during th...
DevOps Technical Support Analyst & Product Trainer NOC: 2282 | Macropus Global Ltd.
We have an immediate need/opening of an expert in DevOps Technical Support Analyst for a full time in. At least 2 to 3 years DevOps Programmer Analyst experience with mission critical systems in a medium to large environment. Experience in Administration/Maintenance of source control management syst...
SR Business Analyst with Oracle Field Service and/or Maximo experience to support a electrical utilities project
We are looking for a skilled Business Analyst to support a Advanced Distribution Management Systems (ADMS) program, which is currently in its second year of a four-year initiative aimed at enhancing electric utility operations. SR Business Analyst with Oracle Field Service and/or Maximo experience t...
Cloud & Data Center Systems Support Analyst (Intermediate)
Cloud & Data Center Systems Support Analyst (Intermediate). Cloud & Data Center Systems Support Analyst. The Cloud & Data Center Systems Support Analyst is responsible for daily operations, proactive management, technology recommendations, implementing best practices and managing incidents/requests ...
Senior Technical Business Analyst with public sector project management experience to work on multiple process improvement projects within the ITSM space including: User Persona, User Lifecycle, and government restructuring (427)
Senior Technical Business Analyst with public sector project management experience to work on multiple process improvement projects within the ITSM space including: User Persona, User Lifecycle, and government restructuring. ...
2X Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization
Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization. Senior Business Systems Analyst to support development of net new Lending Platform along with various Digital Banking initiatives. Conduct detailed technical ...
SR Business Analyst with Maximo experience to support project deliverables
SR Business Analyst with Maximo experience to support project deliverables. Compile documentation to capture business and technical requirements. Understand and validate the proposed technical solution against business requirements. Support business testing of projects solution (e. ...