OpenText Developer and Support AnalystAbacus Service Corporation • Regina, SK

OpenText Developer and Support Analyst

Abacus Service Corporation • Regina, SK

2 days ago

Job type

Full-time

Job description

OpenText Developer and Support Analyst

Place of performance :

Preference is for the resource to work on-site in Regina, Saskatchewan; however, there is flexibility if a local candidate is not available. Off-site resources will be required to submit a daily report at the end of each day summarizing work completed and outlining planned work for the next day.

Hours : / week (Occasional overtime when project deadlines require it.)

Address : Victoria Ave, Regina, Saskatchewan, SP S, Canada

Work Authorization : Canada Citizen, Indigenous Person preferred(an individual who resides in Saskatchewan who is a status Indian under the Indian Act (Canada)

Documents : Resume and References

Period of Performance : / / to / /

Position / Project Description :

The OpenText Developer and Support Analyst is responsible for providing break / fix support, system administration, development / enhancement, upgrades, patching, quality assurance, and technical documentation across the OpenText Content Management / Content Server, Extended ECM, and Process Automation / AppWorks platforms.

RESPONSIBILITIES (included but not limited to) :

Install, configure, and support OpenText applications (Content Management / Content Server, Extended ECM, Records Management, Physical Objects, Process Automation / AppWorks, Email Management, OTDS, Archive Center, OpenText Intelligent Classification / Magellan Text Mining / Auto-Classification, etc.).
Perform application upgrades, patching, and migrations for OpenText environments.
Conduct day-to-day application administration.
Design, develop and maintain new applications, reports, templates, and workflows.
Troubleshoot and resolve issues related to performance, system failures, or technical errors. Identify root causes, work with vendors as needed, and implement quality solutions.
Collaborate with business and technical stakeholders to gather requirements and participate in solution design.
Modify, enhance, and create configurations or applications that meet business requirements while following design specifications, development standards, documentation practices, and quality guidelines.

Mandatory Education / Certifications :

A degree in computer science, software engineering, information systems, or a related discipline; or an equivalent combination of education and experience.

Formal OpenText training (including but not limited to) :

. Formal OpenText Content Server developer / administrator training

. Formal OpenText AppWorks developer / administrator training

Desired Education / Certifications :

OpenText Content Server Developer Certification

OpenText Content Server Administrator Certification

OpenText AppWorks Platform Developer Certification

OpenText AppWorks Platform Administration Certification

OpenText Archive Center Administrator Certification

Mandatory Experience :

Experience with Content Server WebForms, Workflows, and ActiveView.

Experience with OScript development for Content Server

Experience supporting and administrating other OpenText products (Archive Center, OTDS, OpenText Intelligent Classification / Magellan Text Mining / Auto-Classification, OpenText Intelligence / Magellan BI & Reporting, etc.)

Experience supporting and administrating Knowledgemill for OpenText Email Management

Experience supporting and administrating GCI PowerTools for Documents

Experience supporting and administrating Invoice Capture Center, Imaging Enterprise Scan and Vendor Invoice Management

Experience as an Information Protection and Compliance Administrator in Microsoft Purview

. Experience maintaining Sensitivity Labels and Label Policies

. Experience maintaining Data Loss Prevention policies

. Experience maintaining Sensitive information types and trainable classifiers

. Experience maintaining Microsoft Information Protection Scanner

Experience administering and supporting Microsoft Purview Insider Risk Management

Experience as a Data Governance Administrator in the Microsoft Purview

. Experience in defining and implementing retention policies and retention labels in Microsoft Purview

Experience with other Microsoft products ( platform, SharePoint, OneDrive, Sentinel, Entra ID, Defender for Cloud, Conditional Access Policies, Intune, Power Platform, Copilot etc.)

Experience supporting and administrating Autodesk product suite.

Experience supporting and administrating DocuSign product suite.

Experience with containerization technologies such as Docker and orchestration with Kubernetes.

Experience developing modern full-stack applications using React, , TypeScript, and Ruby on Rails.

Testing best practice knowledge

Experience creating and executing tests to ensure high product quality

Desired Experience :

Experience with Content Server WebForms, Workflows, and ActiveView.

Experience with OScript development for Content Server

Experience supporting and administrating other OpenText products (Archive Center, OTDS,

OpenText Intelligent Classification / Magellan Text Mining / Auto-Classification, OpenText

Intelligence / Magellan BI & Reporting, etc.)