Senior Logistics Manager - Cambridge

Challenger Motor Freight is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.
Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.Why you’ll love working here:

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certifications

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Senior Logistics Manager is accountable for the full operational performance of the Canadian logistics team. This role leads carrier procurement, account management, service execution and team development to deliver profitable growth, operational discipline, and high service standards.

The incumbent owns regional performance, capacity strategy, KPI execution, and employee performance management. Decisions directly impact revenue, margin, customer retention, and carrier relationships.

Hours of Work:
Monday to Friday, 8:00am–5:00pm
Work Arrangement:
On-site
Position Type:
Non-Union
Employment Status:
Permanent
Compensation:
Salary Range: $115,000 - $145,000
Work Location & Environment:
300 Maple Grove Rd, Cambridge ON, N3E 1B7
Office based role with standard equipment. Occasional travel within Canada as required. Key Accountabilities:
Operational Leadership

• Lead day to day Canadian logistics operations, including carrier procurement and account management teams.
• Ensure service execution meets contractual commitments and internal performance standards.
• Resolving escalations with urgency and clear root cause corrective actions.
• Enforce compliance of operating procedures across the region.

Financial Accountability

• Monitor lane profitability, carrier cost performance, and pricing adherence.
• Track and report KPI’s including service levels, margin performance, capacity utilization and productivity metrics.
• Implement corrective action plans when targets are missed.

Capacity and Carrier Strategy

• Build and maintain a scalable Canadian carrier network.
• Negotiate rates and secure capacity aligned with margin objectives.
• Monitor carrier performance, compliance, and risk exposure.
• Reduce reliance on non-preferred carriers through sourcing strategy.

Team Leadership and Performance Management

• Directly manage and develop Canadian logistics team members.
• Set clear annual objectives alongside company targets.
• Conduct performance reviews and continuous coaching.
• Manage workload allocation, and productivity standards.

Process Improvement and Cross Functional Alignment

• Partner with Sales, Finance, and Operations leadership to align growth and execution strategies.

Authority

• Pricing recommendations within margin thresholds.
• Carrier selection and termination decisions.
• Hiring, performance discipline, termination recommendations.
• Operational policy enforcement within the Canadian region.

Other Duties

• Performs other duties as required

Qualifications
We’re looking for someone who brings:

Education & Experience:

• Post-secondary education in Supply Chain, Business Administration or a related field
• Minimum 7+ years progressive experience in a 3PL / freight brokerage operation.

Skills & Attributes:

• Demonstrated leadership of logistics teams.
• Strong knowledge of Canadian transportation regulations and market dynamics.
• Intermediate Microsoft Office skills (Word, PowerPoint, Excel and Outlook)
• Financial acumen and margin management discipline.
• Decisive leadership and accountability mindset.
• Strong problem-solving capability.
• Clear communication across executive and operational levels.
• High standards for execution and follow-through.

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.