SOC Analyst

Become our next key player in our first line of defense

We seek a promising Security Operation Center (SOC) Analyst to join our team. You will play a critical role in detecting, investigating, and resolving security incidents.

Your primary responsibility will be to lead incident resolution activities. This includes pulling in the right experts, making sure progress is made within a reasonable timeframe, evaluating the severity level adequately, and learning lessons from those incidents.

As a SOC Analyst at Coveo, your responsibilities will cover many areas such as :

• Analyzing security events to determine if they indicate potential security incidents or breaches. This involves investigating suspicious activities, anomalies, and indicators of compromise (IOCs) to identify threats.
• Initiating and coordinating incident response activities to contain, mitigate and resolve security incidents. This may involve isolating compromised systems, making sure security patches are applied, or implementing other remediation measures.
• Proactively searching for signs of advanced threats or persistent attackers within the organization's environments. This involves leveraging threat intelligence and conducting in-depth investigations to identify and neutralize threats.
• Documenting security incidents, investigation findings, and remediation actions taken for compliance and reporting purposes.

This includes preparing incident reports and recommendations for improving the organization's security posture.

Here is what will qualify you for the role :

• Understanding of security defense solutions, such as EDR, SIEM, CNAPP, etc., and the ability to keep learning and adapting to new and emerging technologies.
• Problem-solving mindset and the ability to think critically under pressure.
• Strong investigative reflexes and a drive to protect the company against malicious actors and mistakes.

What would make you stand out :

• Bachelor's degree or certificate in development, computer science, or a related field, coupled with programming knowledge.
• Previous experience in a similar role.
• Familiarity with the Microsoft security suite and practical experience with AWS.
• Excellent communication and collaboration skills, with the ability to bring together teams of experts and coordinate their efforts.

Do you think you can bring this role to life?

You don’t need to check every box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to get to know you!

Join the Coveolife !

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population.

Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position.

Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees.

Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored.

This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills.